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Product Announcement - New "Risk" Work Items

michael.addington02-06-2018 02:35 AM

AshishDeshpande134830002-06-2018 11:21 AM

MariaMcClelland134020302-06-2018 11:24 AM

Erin Vargas02-19-2018 11:01 AM

Michiko Quinones02-23-2018 01:38 PM

MadhuraKulkarni135807503-01-2018 11:42 AM

subhendu.chattopadhyay03-15-2018 12:45 AM

SarahBaeten136399504-06-2018 04:39 PM

maher_brian05-01-2018 12:57 PM

TerryCusker136530605-01-2018 01:06 PM

VietHoang138134006-11-2018 11:16 AM

DanNelson135157708-03-2018 03:18 PM

nik.grimsley08-30-2018 02:05 PM

  • 1.  Product Announcement - New "Risk" Work Items

    Posted 02-05-2018 05:42 PM

    Thanks to an awesome hackathon project by one of our developers, we are adding risks as a new work item type in Agile Central! We will be starting a beta for these work item types in the near future, so respond to this Community post if you're interested in trying it out.

     

     

    This new work item type will allow you to track risks in Agile Central alongside all of your other work. You can ROAM risks from your planning meetings, link them to your portfolio items or add them to a release, and add tasks to tackle the actions related to the risk. 

     

    How To ROAM Risks

    Rather than developing a specific ROAM board to allow you to ROAM your risks (aka setting the Resolution to Resolved, Owned, Accepted or Mitigated), we recommend using either Work Views, a custom list, or a custom board. To set this up with a custom board, create a custom page for ROAMing risks, add a Custom Board app from the app catalog, and use the app settings to make it display risks using the Resolution for the columns.

     

     

    Once this is done, you can use this board to create risks and to ROAM them in your planning events.

     

    Risk Creation

    Creating risks can be done in several places in Agile Central:

    In Work Views

    To create risks in work views, use the + Add New button, then select Risk as the work item type. You can use the Create or Create with details button to create the risk.

     

     

    In the Portfolio Item/User Story Collection

    To create multiple risks associated to the same portfolio item or user story, you can go to the risk collection on the PI/US through the Quick Detail Page.

     

    From here, you can use the + Add New button to create new risks or choose existing risks to associate to the PI/US.

     

    Calculated Risk

    Calculated risk is a measure of the severity risk that is based on the impact multiplied by the probability. You can use this value to determine which risks need to be mitigated. This chart shows the severity of calculated risk based on impact and probability.

     

     

    With this information, your organization can make decisions about which risks to mitigate, which ones to plan for, and which ones to monitor or accept. Here is an example matrix for how you could use calculated risk to determine the actions to take.

     

     

    Size of Loss and Exposure

    Exposure is another measure of risks that can be used to help determine what action to take on that risk. Exposure is calculated by multiplying the planned loss of time based on the size of loss (in days) by the probability of the risk. As the PI moves along, the exposure should burn down as the chance of risk is reduced or as mitigating actions are taken. 

     



  • 2.  Re: Product Announcement - New "Risk" Work Items



  • 3.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-26-2018 01:34 PM

    well would you look at that: a Risk work-item type. lovely. include us too, please! 

     

    ...while you're at it, would your hackathon teams mind adding a new work-item type called, "Service" to Agile Central?  now that will REALLY round-out the Agile Central tool because both service (ITSM) and development (ALM) work-item types will finally exist on a single platform.    i put a this idea into the idea manager about 4 years ago. it was ahead of its time then. 



  • 4.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-26-2018 01:40 PM

    why a "Service" work-item type to Agile Central? I'm tired of connecting all these ITSM tools to Agile Central and then, managing the workflow between them. Agile Central backlogs is where all the work ends up anyway. With a distinct "Service" work-item type inside Agile Central...tool integration is minimized. and my life becomes 5,904,408 lbs lighter. 



  • 5.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-05-2018 05:52 PM

    Awesome, we would really like to participate in the beta!  Will this be turned on at the Sub level?



  • 6.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-06-2018 02:35 AM

    I want to participate!! 



  • 7.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-06-2018 11:21 AM

    This is great, would like to participate in the beta! 



  • 8.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-06-2018 11:24 AM

    Sounds interesting!  I'd like to participate in the beta.



  • 9.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-08-2018 02:58 PM

    Hi, we would like to participate in this beta. Thank you.



  • 10.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-09-2018 09:22 AM

    Count me in, I would like to participate in the beta. Thanks!



  • 11.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-12-2018 01:52 PM

    We would like to participate in this beta.  Thanks!



  • 12.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-15-2018 06:53 AM

    I would really like to participate. For our work, Risks would really round out the CA Technologies Agile tool.



  • 13.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-19-2018 11:01 AM

    Yes, I would like to participate



  • 14.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-20-2018 04:16 AM

    Great, we would like to participate in the beta.

    Thanks !



  • 15.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-20-2018 11:43 AM

    I would also like to participate - sounds great!



  • 16.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-20-2018 02:41 PM

    I would also like to participate please!

     

    Thanks



  • 17.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-23-2018 01:38 PM

    Us too! Please let us in!



  • 18.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-23-2018 06:37 PM

    Great news, will be a great help! Especially after all the hard we put in at BUK, thanks for the update!

     

    Cheers Rick



  • 19.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-26-2018 03:26 PM

    I would also like to participate - sounds great!



  • 20.  Re: Product Announcement - New "Risk" Work Items

    Posted 02-28-2018 08:13 AM

    Yes, please include us. This is just what we've been waiting for.



  • 21.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-01-2018 11:42 AM

    Please include us. Thanks!



  • 22.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-07-2018 02:49 AM

    We would very much like access - we have a customer that could use this.



  • 23.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-09-2018 04:49 PM

    Let me know when available. Would like to use it in next PI planning April 3-5.

    Thanks!



  • 24.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-12-2018 05:23 AM

    I would like to participate in the beta!



  • 25.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-14-2018 01:34 PM

    Please include us, we've got strong demand for this functionality. Thanks to the developers for their focus during the hackaton!



  • 26.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-15-2018 12:45 AM

    How can I start using the risk work item?I want to try it.



  • 27.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-23-2018 02:08 PM

    I've started playing with Risks, and one thing that I think would be a great help would be to allow me to look at a work item and ask the question "What are the risks that could impact this work item?" I can see from the risk itself what work items are impacted (which is nice) but I would love to see it from the work item view too, just like milestones. Is this something that is being considered?



  • 28.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-26-2018 04:13 PM

    Great question summer.ficarrotta.1, this is something we are actively working on and should have available in the near future. Please let us know if you have any other feedback!



  • 29.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-26-2018 05:40 PM

    Hi Marianne

    How can I use this new work type?

    Regards,

    Subhendu



  • 30.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-28-2018 02:35 PM

    You can also create a Custom List of Risk objects and add a Query to see only risks associated with one PI: (WorkItemsAffected.FormattedID = PGM287) for example, if tracking Risks at the Program level.



  • 31.  Re: Product Announcement - New "Risk" Work Items

    Posted 03-28-2018 03:07 PM

    Hi Marianne, what's the thinking on having both a State and Schedule State for Risks?



  • 32.  Re: Product Announcement - New "Risk" Work Items

    Posted 04-04-2018 02:06 PM

    We have started working with the risks and would appreciate pointers to any material that explains the ROAM methodology. I've done some googling and didn't find anything helpful.

    Thanks!



  • 33.  Re: Product Announcement - New "Risk" Work Items

    Posted 04-04-2018 02:44 PM

    https://www.101ways.com/risk-management-how-to-stop-risks-from-screwing-up-your-projects/

     

    Good article that breaks down ROAM.

     

    Barbara O’Connor

    Agile Coaching Team

    Enterprise Agile Office | unum

    Desk: 207-575-5766 | Mobile: 207-272-3680



  • 34.  Re: Product Announcement - New "Risk" Work Items

    Posted 04-06-2018 04:39 PM

    Very interested!



  • 35.  Re: Product Announcement - New "Risk" Work Items

    Posted 04-18-2018 10:24 PM

    Please add Risk Work Items to my space, this is great!



  • 36.  Re: Product Announcement - New "Risk" Work Items

    Posted 05-01-2018 12:57 PM

    Sounds cool! I'm interested!



  • 37.  Re: Product Announcement - New "Risk" Work Items

    Posted 05-01-2018 01:06 PM

    This looks interesting! Can I get access? Thanks



  • 38.  Re: Product Announcement - New "Risk" Work Items

    Posted 05-07-2018 05:39 PM

    Hi - can we have access to this for testing please?



  • 39.  Re: Product Announcement - New "Risk" Work Items

    Posted 06-11-2018 11:16 AM

    Hi,

     

    Can we get access to this please?

     

    Thanks,



  • 40.  Re: Product Announcement - New "Risk" Work Items

    Posted 06-13-2018 12:12 PM

    This is truly a *great* feature!  We would like to have enabled for our instance as well.  What's the process to gain access?  How will we be notified when completed...?

     

    Thank you!



  • 41.  Re: Product Announcement - New "Risk" Work Items

    Posted 06-13-2018 01:43 PM

    I would like to participate in the Beta version, please advise how can i get access to this.



  • 42.  Re: Product Announcement - New "Risk" Work Items

    Posted 06-14-2018 08:58 AM

    I've started playing around with the beta and the ROAM board. One addition that would be nice is if selected properties for display on the cards showed up even when they don't have a value. This would be helpful when adding risks to the board directly to quickly set some key fields for your workflow without having to jump into the QDP for each item. 

     

    For example, I am planning to use this as part of a release planning session, and want to set the Release attribute for each risk as it's added. I've set the Release attribute to be visible on the card, but have to go into the QDP to set this before the field show up. 



  • 43.  Re: Product Announcement - New "Risk" Work Items

    Posted 07-16-2018 07:35 AM

    We are looking for ways to capture, model, and track things like risks and dependencies across PI, iteration, feature, and story level.

     

    This looks like a step in the right direction for us and we'd like to use it when it's available.



  • 44.  Re: Product Announcement - New "Risk" Work Items

    Posted 07-16-2018 08:28 AM

    We are enjoying the risks feature and hope that there is an "enhancement" work item somewhere in the works too!



  • 45.  Re: Product Announcement - New "Risk" Work Items

    Posted 08-03-2018 03:18 PM

    Please add us too!



  • 46.  Re: Product Announcement - New "Risk" Work Items

    Posted 08-30-2018 02:05 PM

    My group would love to try this out!



  • 47.  Re: Product Announcement - New "Risk" Work Items

    Posted 08-30-2018 02:10 PM

    Great news! This functionality is now available to all of our customers. Feel free to check it out through Work Views or custom lists and boards and give us feedback on how it's working for you!



  • 48.  Re: Product Announcement - New "Risk" Work Items

    Posted 09-07-2018 01:26 PM

    Can Risk be attached to a user story or portfolio item?



  • 49.  Re: Product Announcement - New "Risk" Work Items

    Posted 09-07-2018 01:43 PM

    Yes, they can. Each Work Item, when used in QDP, will have a Risk icon (lightning bolt) available for you. You can link it that way. OR you can create a Risk and attach a Work Item Affected. 



  • 50.  Re: Product Announcement - New "Risk" Work Items

    Posted 09-10-2018 02:13 PM

    I have a few users who have enthusiastically adopted the Risk item, and I can see it becoming widely used.  One gap is the ability to query based on a higher level portfolio item (like a Program) to see a roll-up of all Risks attached to lower level work items.  Because the "WorkItemsAffected" field links to a Rankable Artifact object, you can't query based on the portfolio item/parent of the Work Item (unless I am missing something).



  • 51.  Re: Product Announcement - New "Risk" Work Items

    Posted 09-10-2018 03:49 PM

    I've found a few different ways to report on items affected by risks.  To get at what you're trying to do, you might try connecting the "Program" work to a milestone.  You can then do a query like this on a custom list set to show Risks:  

    (WorkItemsAffected.Milestones.FormattedID = "MI35")

    It will produce a list of risks tied to any of the items on that Milestone.

     

    I was able to pull risks associated with a specific item, but couldn't include parents or children.  I agree that would be a significant improvement.

     

    I have also done grids showing higher level portfolio items that are directly tied to risks or have any descendants impacted by risks, so that's another way to tackle it.  I hope that helps! 



  • 52.  Re: Product Announcement - New "Risk" Work Items

    Posted 09-10-2018 04:10 PM

    Thank you Terry!  Another workaround (similar to Milestone) is to use a Tag, like "Program X Risk".



  • 53.  Re: Product Announcement - New "Risk" Work Items

    Posted 09-10-2018 04:12 PM

    That works too!



  • 54.  Re: Product Announcement - New "Risk" Work Items

    Posted 09-19-2018 09:45 PM

    Nice feature, I dont get the lightening icon, how do I get it? Do I need to enable anything?