Clarity Service Management

Expand all | Collapse all

change order status change when wf task completed

  • 1.  change order status change when wf task completed

    Posted 04-02-2018 12:40 AM

    Hi Folks,

     

    We have a requirement to change the status of Change Order upon changing the status of workflow task. 

    Can some one help to achieve the task.

     

    Thanks and Regards,

    Vikash Sonar



  • 2.  Re: change order status change when wf task completed

    Posted 04-02-2018 01:07 PM

    Hello Vikash,

     

    This link discusses a similar method that I believe can be adapted for your needs.

    Change Status of Request when Task Approved 

     

    Also this tech article, though the macro to use  is an Action Macro, not a Notification Macro.

    Notifying the Assignee of a Workflow Task when the - CA Knowledge 



  • 3.  Re: change order status change when wf task completed

     
    Posted 04-02-2018 01:19 PM

    Hi Vikash,

    In the last WF Task completed action you can have an action macro sets the Change Order status to Close in To Do tab at the task status (complete) Behavior.  Check the recent discussion of Check the recent discussion of Action macro is not getting triggered

    Regards,

    Derek