CA Service Management

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  • 1.  SA

    Posted 03-12-2018 02:21 AM

    hello guys..

    how I can forice user update his data when he does first login???

  • 2.  Re: SA

    Posted 03-12-2018 09:41 AM

    What type of users are these?  Employees?  Usually employees or customers dont have access to edit contact records themselves.

  • 3.  Re: SA

    Posted 03-12-2018 10:46 AM



    Can you provide specific use cases?  Along with the types of users, how are these users being introduced to the system?  Are they LDAP imports?  Are the users being provisioned as part of a new hire?  What sort of information do these users need to update?

  • 4.  Re: SA

    Posted 03-29-2018 04:37 PM

    Hello Alaa, 


    Did you have any other questions regarding the above?  Do you need further assistance on this one?