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Hi All,  I am facing this issue... just got blank notification, can anyone suggest me how to resolve this thing ? why its showing black ? pls help urgent

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  • 1.  Hi All,  I am facing this issue... just got blank notification, can anyone suggest me how to resolve this thing ? why its showing black ? pls help urgent

    Posted 03-13-2018 01:50 AM

    Black Notification



  • 2.  Re: Hi All,  I am facing this issue... just got blank notification, can anyone suggest me how to resolve this thing ? why its showing black ? pls help urgent
    Best Answer

     
    Posted 03-13-2018 02:44 AM

    Can you share a screenshot of the HTML message template?  If the message is sent by an Activity Notification (which means that it launches in the context of a 'chgalg' record rather than a 'chg'), you will need to specify attributes in the format '@{change_id.<attribute>}' as shown below.



  • 3.  Re: Hi All,  I am facing this issue... just got blank notification, can anyone suggest me how to resolve this thing ? why its showing black ? pls help urgent

    Posted 03-13-2018 07:57 AM

    In addition, there is a document mentioning the different message formats to be used when using Activity Notifications x Notification Macro.

     

    What syntax can be used in the notification messag - CA Knowledge 



  • 4.  Re: Hi All,  I am facing this issue... just got blank notification, can anyone suggest me how to resolve this thing ? why its showing black ? pls help urgent

    Posted 03-19-2018 11:59 AM

    Ahmer........

     

    Do you have any further questions regarding this thread?

     



  • 5.  Re: Hi All,  I am facing this issue... just got blank notification, can anyone suggest me how to resolve this thing ? why its showing black ? pls help urgent

    Posted 03-20-2018 01:26 AM

    No. I got my answer. Thank you.