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Jaspersoft service is failing to run

  • 1.  Jaspersoft service is failing to run

    Posted 09-05-2017 06:08 AM

    Unable to find Jaspersoft service on Windows, tried running the startup.bat file, which further gave an error of failing to initiate.

    While checking the logs, I found the below error:

     

    Sep 05, 2017 2:47:24 AM org.apache.catalina.core.StandardWrapperValve invoke

    SEVERE: Servlet.service() for servlet [default] in context with path [/reportservice] threw exception

    org.springframework.transaction.TransactionSystemException: Could not roll back Hibernate transaction; nested exception is org.hibernate.TransactionException: JDBC rollback failed

                    at org.springframework.orm.hibernate3.HibernateTransactionManager.doRollback(HibernateTransactionManager.java:681)

                    at org.springframework.transaction.support.AbstractPlatformTransactionManager.processRollback(AbstractPlatformTransactionManager.java:846)

                    at org.springframework.transaction.support.AbstractPlatformTransactionManager.rollback(AbstractPlatformTransactionManager.java:823)

                    at org.springframework.transaction.interceptor.TransactionAspectSupport.completeTransactionAfterThrowing(TransactionAspectSupport.java:493)

                    at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:264)

                    at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94)

                    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

                    at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:633)

                    at com.ca.jasper.tenant.user.utils.CaJasperUtils$$EnhancerBySpringCGLIB$$223f82d.getUser(<generated>)

                    at com.ca.jasper.authentication.JaaSAuthenticationProcessingFilter.getUserDetails(JaaSAuthenticationProcessingFilter.java:187)

                    at com.ca.jasper.authentication.JaaSAuthenticationProcessingFilter.attemptAuthentication(JaaSAuthenticationProcessingFilter.java:86)

                    at com.ca.jasper.authentication.JaaSProxyAuthenticationFilter.doFilter(JaaSProxyAuthenticationFilter.java:139)

                    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)

                    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)

     

    Does anyone have any solution to the problem?



  • 2.  Re: Jaspersoft service is failing to run

    Posted 09-05-2017 06:14 AM

    Hi Arpit,

     

    Did you ever installed Jaspersoft as windows service?

     

    Regards
    Suman Pramanik 



  • 3.  Re: Jaspersoft service is failing to run

    Posted 09-05-2017 06:30 AM

    Yes, we did. It was fine working fine till now, but been down from a few hours.



  • 4.  Re: Jaspersoft service is failing to run

    Posted 09-05-2017 06:40 AM

    Did you login with the user with what it was configured to run as service? 



  • 5.  Re: Jaspersoft service is failing to run

    Posted 09-05-2017 08:00 AM

    If you have changed the user you may try changing based on the document 

     

    How to run Jaspersoft as a Windows service with an specific account