Symantec Access Management

Tech Tip : CA Single Sign-On : AdminUI :: OutOfMemoryError

  • 1.  Tech Tip : CA Single Sign-On : AdminUI :: OutOfMemoryError

    Posted 01-11-2017 10:35 AM

    Issue :


    I installed the AdminUI (using embedded JBOss as the Application Server). After login into the Admin UI I get the following error:


    Exception during page display:
    java.lang.OutOfMemoryError: PermGen space


    How can I fix it?


    Environment :


    AdminUI 12.52SP1


    Cause :


    The JBoss Server doesn't have enough memory to proceed.


    Resolution :


    Open the file under siteminder>/adminui/bin directory.
    Locate the following line:


      # Java Runtime
      JAVA_OPTS="$JAVA_OPTS -server"   
      JAVA_OPTS="$JAVA_OPTS -disableassertions"   
      JAVA_OPTS="$JAVA_OPTS -Xms128m -Xmx512m"


    Modify the fourth line like this:


      JAVA_OPTS="$JAVA_OPTS -Xms1024m -Xmx1024m"


    Then add the following line:


      JAVA_OPTS="$JAVA_OPTS -XX:PermSize=256m -XX:MaxPermSize=256m"


    Save the file and restart Admin UI. This will fix the issue.


    KB : TEC548400