DX NetOps

  • Private Community

  • 1.  SNMP traps are not processed in Spectrum Console

    Posted Feb 26, 2018 06:39 AM

    Hi All,

     

    I am facing a problem with Spectrum application. The SNMP traps coming from a third party integrated application is not converted in Alarms. Error screen shot below.

    Event error in spectrum

     

     

    When I did some R&D using wireshark application, came to know... the traps are missing some octet string of the OIDs in the RAW traps. I am attaching an image for reference. Can anyone help me to understand, what can probably cause that.

     

    I have highlighted the data, which could be cause of the issue.

     

     

    RAW_SNMP from source machine

     

     

     Regards,

    Saju Mathew



  • 2.  Re: SNMP traps are not processed in Spectrum Console
    Best Answer

    Broadcom Employee
    Posted Feb 26, 2018 12:36 PM

    Hi Saju,

     

    You will need to check on the SNMP agent installed on the device/host IP: 10.50.20.196. 

     

    Thanks,

    Silvio



  • 3.  Re: SNMP traps are not processed in Spectrum Console

    Posted Mar 01, 2018 02:56 PM

    Hi Silvio,

     

    Yes, you were right the SNMP service on the windows machine was having issues. The reboot of the server fixed it.

     

    Thank You!



  • 4.  Re: SNMP traps are not processed in Spectrum Console

    Posted Feb 28, 2018 01:15 PM

    If wireshark is showing that you are a missing data for the various varbinds, then there is nothing for Spectrum to convert or display.  One thing that I noticed from the first screenshot, is that the severity of this trap is 0.  Even though it doesn't explicitly define 0 in your message, I may assume that this is a "clear" type message.  What we have found with many devices is that clears do not contain any extra data.  So you may want to keep monitoring this device and try to force a condition to see if there is actually data when it triggers a minor, major or critical condition.