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Has anyone ran into missing xog.msi file when attempting to uninstall XOG Client via Windows Programs and Features?

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  • 1.  Has anyone ran into missing xog.msi file when attempting to uninstall XOG Client via Windows Programs and Features?

    Posted 03-27-2017 11:05 AM

    Performing upgrade from 14.3 to 15.1 and trying to uninstall the 14.3 version of the XOG client. Opened the Programs and Features, selected the XOG client and clicked uninstall. Received Window's Installer prompt asking for the path to a folder containing the installation package 'XOG.msi' file. The 'XOG.msi' file does not exist on the server anywhere. Any ideas?



  • 2.  Re: Has anyone ran into missing xog.msi file when attempting to uninstall XOG Client via Windows Programs and Features?
    Best Answer

    Posted 04-14-2017 03:52 PM

    The file has probably been removed.

     

    Windows executable installers often 'wrap' the .msi package inside them, so the process of running the xog.exe is both an extract and installation of that package.

     

    Windows also keeps a reference to the .msi in future for uninstallation or even the 'change/repair' features that are optionally available.  These can often end up in various 'temp' locations on the disks, here's an old and random one for example off my machine:

     

    C:\Users\darni01\AppData\Local\{32A3A4F2-B792-11D6-A78A-00B0D0150150}>dir
     Volume in drive C has no label.
     Volume Serial Number is E28D-6B14

     Directory of C:\Users\darni01\AppData\Local\{32A3A4F2-B792-11D6-A78A-00B0D0150150}

    12/03/2013  10:29    <DIR>          .
    12/03/2013  10:29    <DIR>          ..
    12/03/2013  10:29             3,584 1033.MST
    12/03/2013  10:29        53,810,176 J2SE Development Kit 5.0 Update 15.msi
                   2 File(s)     53,813,760 bytes
                   2 Dir(s)   8,045,432,832 bytes free

    C:\Users\darni01\AppData\Local\{32A3A4F2-B792-11D6-A78A-00B0D0150150}>

     

     

    Disk cleaners, previous problems trying to uninstall the package(s), having to drop/replace domain user profiles on the machine, and many other issues can result in these files getting lost.

     

    In the case of XOG, it's not a problem of significance - the XOG client is mostly self-contained to its folder and does not have complex installation dependencies, and you can also have multiple XOG clients installed side-by-side in different folders if you just take the 'cross platform' distribution of the XOG client rather than the Windows installer.

     

    I did have a quick peek inside our installers to see if there was an easy access to an .msi file, but I could not find one sorry.  I wouldn't let this hold up your upgrade though; there is no part of the process that will clash or reference this.