Agile Requirements Designer

Tech Tip: How to Delete Licenses for Agile Requirements Designer

  • 1.  Tech Tip: How to Delete Licenses for Agile Requirements Designer

    Posted 09-27-2016 04:17 PM

    To see screenshots, view knowledge document here- http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1123134.aspx 

     

    Introduction: 

    This document will explain how to delete existing licenses in Agile Requirements Designer (ARD). Deleting old license entries using the steps in this document is often helpful while troubleshooting licensing issues with ARD. Once deleted, these licenses should no longer appear in CodeMeter Control Center or the WebAdmin. 

    Question: 

    How do I delete old, expired, or unused licenses from Agile Requirements Designer? 

    Environment:  

    CA Agile Requirements Designer (ARD)- all product release versions

    Answer: 

    1. Go to C:\Program Files (x86)\CodeMeter\Runtime\bin
    2. Locate 'CodeMeterCC.exe', right-click, and choose 'Run as administrator'.
    3. In the CodeMeter Control Center window, under the 'License' tab, select the CM license container which you would like to delete.
    4. Make a note of the Serial number. Example in the screenshot is ‘128-9928168’
    5. Open a command prompt. You can do this by searching for 'cmd' in your Windows start menu. It will show under 'Programs' as cmd.exe.
    6. Navigate to ‘C:\Program Files (x86)\CodeMeter\Runtime\bin’ using the following command 
      >cd C:\Program Files (x86)\CodeMeter\Runtime\bin
    7. Use the cmu32 command line tool to delete the license using the serial number you found in step one. Note that before the option ‘delete’ and ‘serial’ there are two hyphens. 
      >cmu32 --delete-cmact-license --serial 128-9928168

    Additional Information: