Symantec Access Management

Expand all | Collapse all

Smsession Across Tabs

  • 1.  Smsession Across Tabs

    Posted 08-25-2016 11:41 AM



    Just need to check how we can resolve below issue ?


    • App A opened in a tab within a session times out due to inactivity while user is active in App B that is opened in different tab within the same SSO session (i.e. SSO session is still alive due to user Activity in App B, but App A is unaware of active status of SSO session).


    Is there any way to App A can know the status of  same smsession cookie that is getting updated throught different Web Agent ?



  • 2.  Re: Smsession Across Tabs

    Posted 08-25-2016 01:27 PM

    Please clarify few things first :

    Is the cookie domain same or different for App A and App B?

    Is the session persistent?

    What is the version of Web Agent and Policy servers?

  • 3.  Re: Smsession Across Tabs

    Posted 08-25-2016 03:40 PM

    Same cookie domain. No persistent session.  Access gateway and r12.52 latest Policy server

  • 4.  Re: Smsession Across Tabs

    Posted 08-26-2016 01:22 AM

    So what is happening now ? is the App A getting timing out ? if the cookie domain is same, then I would expect browser to submit the latest SMSESSION cookie to app A as well.