How to set up Rally's Mylyn connector for Eclipse?

[Anon Anon]

Hi,
  I followed the instructions in the Rally help for the Mylyn connector, but it does not appear to actually connect.  When I go to create a new task or run a query or anything, it sits on "downloading..." of the workspaces forever.  I have confirmed my username and password for rally are correct, and have tried both https://rallydev.com and https://rally1.rallydev.com as the server URLs.  I do not get any errors while creating the repository in Eclipse.  Any help here?

[Legacy User]

Hi there!  Have you verified that you are using the correct URL for your Eclipse/Mylyn version?

From the setup guide:
"Enter one of the following URLs in the Location field (depending on your Eclipse and Mylyn versions):
http://www.rallydev.com/integrations/eclipse/update/v3.3/site.xml (Eclipse 3.3)
http://www.rallydev.com/integrations/eclipse/update/latest/ (Eclipse 3.4, or higher)"

[Anon Anon]

Hello, Thank you for the tip, but I did install off the Eclipse 3.4 or higher link the same as the one you posted, I am on Eclipse 4.4.0 (Luna). Thanks, Rob

[Legacy User]

Rob - after entering server settings (which should be "https://rally1.rallydev.com") and credentials, you might try the "Validate Settings" button just to make sure things are set up properly.  It's at the bottom left of this screen:



Another thing you might check is the user permissions of the integration user.  Make sure the user has at least "Viewer" permissions for a workspace/project, but you might even try "Editor" permissions. 

Other than that, you might need to take a look at the logs to determine what might be happening.  Log file locations are outlined here:

https://support.tasktop.com/hc/en-us/articles/200436166-How-can-I-send-my-error-log-to-Tasktop

[Legacy User]

Any luck?

[Anon Anon]

Rob & John,
Hi.  I ran into the same issue with Eclipse Kepler and plugin version 1.5.12.201301211700.  When I went to create a new query, it would hang downloading.  I noticed the following error in the Error Log view,

java.lang.NullPointerException
     at com.rallydev.mylyn.internal.core.RallyClient.stripQualifier(RallyClient.java:1720)
     at com.rallydev.mylyn.internal.core.RallyClient.updateHttpHeaders(RallyClient.java:1714)
     at com.rallydev.mylyn.internal.core.RallyClient.internalGet(RallyClient.java:1447)
     at com.rallydev.mylyn.internal.core.RallyClient.parseResult(RallyClient.java:1389)
     at com.rallydev.mylyn.internal.core.RallyClient.getSubscription(RallyClient.java:1327)
     at com.rallydev.mylyn.internal.core.RallyClient.updateRepositoryData(RallyClient.java:1369)
     at com.rallydev.mylyn.internal.ui.wizard.RallyIterationPage$UpdateSubscription.run(RallyIterationPage.java:1025)
     at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)

From what I can tell, this is because the system property osgi.framework.version was not set.  From http://stackoverflow.com/a/19568804/277307, I put this line into my eclipse.ini file,

-Dosgi.framework.version=5.0.0

After restarting eclipse, it's working.  Please protect against this NullPointerException, thanks.

-- John

[Kim Abbott]

Where is this magical setup guide you refer to?  None of the plugin pages I find have any such information and trying to figure out how to use this randomly is not working out well.

[System]

Hi Kim, 

 

That post was actually from 2014 - I'm no longer seeing the Tasktop Dev user guides available online, although they may be available via Tasktop support ([e-mail]). 

 

The only things I could find are:

• Tasktop Technologies | Tasktop Dev for CA Agile Central for Ecl... 
• User Guide - Tasktop Dev