Availability Metric

[sandro.mello]

Hi all,

I wonder if someone could help me with an availability metric in BSI.

It has two routers or resources (Example: Router1 and Router2) that are redundant, and the unavailability will only happen in BSI when the two routers are unavailable in Spectrum.

I don't know to create a metric that considers this redundancy between routers.

Regards,

Sandro

[Iain Lambert]

On the BSI DocOps site there are some Business Logic Scripting examples:

 

Business Logic Scripting Examples - CA Business Service Insight - 8.3.5 - CA Technologies Documentation

 

If you took the second of them, where a number of servers are measured with the intent of reporting the service as down if any of a number of servers are down, there's a function that calculates availability:

 

Function SystemAvailability
   Dim Server
   For Each Server In MonitoredServers
      If ServerAvailabilityIndicators(Server) = DOWN then
         SystemAvailability=DOWN
         Exit Function
      End if
   Next
End Function

Reversing that logic, to set SystemAvailability to UP if any of the items indicates they're up, sounds like what you're after.