July 1, 2016
To: CA Project & Portfolio Management (PPM) Customers
From: The CA Technologies PPM Product Team
Subject: End of Service Announcement for CA PPM 14.1 & 14.2
CA Technologies is continually working to improve our software and services to best meet the needs of our customers. In accordance with the CA Support Policy and Terms available at CA Support Online please consider this email your written notification that we are discontinuing technical support for CA PPM 14.1 & 14.2, all patch levels, all languages, beginning June 30, 2017. This will allow our Development organization to more effectively focus its resources and add value to the next release of CA PPM. After June 30, 2017, CA Technologies will continue to make self-service support available until the end of your current maintenance term.
At this time, we encourage you to plan for the migration to CA PPM 14.4 as soon as possible, so you can take full advantage of the features and enhancements this release has to offer. For information on CA PPM, please visit the CA PPM pages at CA Support Online.
As CA Technologies would like to make your upgrade to CA PPM 14.4 as straightforward as possible, we are offering the following:
If you have any questions regarding the support schedule, please contact CA PPM Technical Support at CA Support Online. Our Technical Support Lifecycle Policy is also available at this site.
Your success is very important to us, and we look forward to continuing our successful partnership with you.
Thanks for the update Katherine!
End of Service Announcement for CA PPM 14.1 & 14.2