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Tech Tip : CA Single Sign-On : Policy Server doesn't failover to the next Policy Store

  • 1.  Tech Tip : CA Single Sign-On : Policy Server doesn't failover to the next Policy Store

    Posted 03-10-2017 06:12 AM

    Question:

     

     Running Policy Server named "MyPolicyServer", this one stop servicing request, when a problem
     occurred on the Primary Policy Store. This Policy Store had problem with its SAN disks.
     Why we don't see the Policy Server failing over to the next Policy Store
     if this one has problem to answer correctly ?

     

    Environment:

     

        Policy Server 12.52SP1

     

    Answer:

     

      In order to have the Policy Server failing over to the next Policy
      Store, the first Policy Store should not be reachable. As good practice,
      when you detect a problem on a Policy Store service, shut this service
      down. The port won't be reachable and as such the Policy Server will
      failover to the next Policy Store available.

     

      If the Policy Store still has its port open, but has problem to
      give answer, the Policy Server will keep trying to contact it.

     


    KB : TEC1117996



  • 2.  Re: Tech Tip : CA Single Sign-On : Policy Server doesn't failover to the next Policy Store

    Posted 03-10-2017 12:50 PM

    Thank you for sharing this tip with the community Patrick!

    Tech Tip : CA Single Sign-On : Policy Server doesn't failover to the next Policy Store