Running Policy Server named "MyPolicyServer", this one stop servicing request, when a problem occurred on the Primary Policy Store. This Policy Store had problem with its SAN disks. Why we don't see the Policy Server failing over to the next Policy Store if this one has problem to answer correctly ?
Policy Server 12.52SP1
In order to have the Policy Server failing over to the next Policy Store, the first Policy Store should not be reachable. As good practice, when you detect a problem on a Policy Store service, shut this service down. The port won't be reachable and as such the Policy Server will failover to the next Policy Store available.
If the Policy Store still has its port open, but has problem to give answer, the Policy Server will keep trying to contact it.
KB : TEC1117996
Thank you for sharing this tip with the community Patrick!
Tech Tip : CA Single Sign-On : Policy Server doesn't failover to the next Policy Store