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CA ITAM 14.1 error after install

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  • 1.  CA ITAM 14.1 error after install

    Posted 10-15-2015 07:33 AM

    Hi Team,


    I installed Asset Portfolio Manager 14.1. on a blanc system. When I want to open it I get this error.

    I cannot open an issue, as this is not for a customer. Has anyone seen this before?





    HTTP Error 500.19 - Internal Server Error

    The requested page cannot be accessed because the related configuration data for the page is invalid.


    Detailed Error Information:



       IIS Web Core






       Not yet determined


    Error Code



    Config Error

       This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false". 


    Config File

       \\?\C:\Program Files (x86)\CA\ITAM\Web Server\web.config


    Requested URL



    Physical Path

       C:\Program Files (x86)\CA\ITAM\Web Server\default.aspx


    Logon Method

       Not yet determined


    Logon User

       Not yet determined

  • 2.  Re: CA ITAM 14.1 error after install
    Best Answer

    Posted 10-15-2015 08:22 AM



    Alex already had a resolution for this: ITAM Console page not opening