Symantec Access Management

  • 1.  Installanywhere fails to proceed with installation.

    Posted Feb 22, 2017 06:43 AM

    Hi All,   Ujwol emmle02

     

    I've to setup another environment which is for CA SSO 12.6 and all the components should be on 64 bit. 
    I downloaded the following setups for the same:

     

    • ca-ps-12.6-sp01-win64-64
    • adminui-pre-req-12.6-sp01-win64-64

    But these installers are throwing the below described error.:-

    Is this because of 32bit /64bit variance ? If so then help me resolving the error because i have to setup for 64 bit environment.
    I have tried changing various compatibility settings for the setup,none helped.

     

    Thanks & Regards,
    Hridyesh



  • 2.  Re: Installanywhere fails to proceed with installation.

    Posted Feb 22, 2017 07:31 AM

    Hi Hridyesh,

     

    Are you installing ca-ps-12.6-sp01-win64-64 on Windows Server 2012R2 64 bit ?

     

    Regards,

    Leo Joseph.



  • 3.  Re: Installanywhere fails to proceed with installation.

    Posted Feb 22, 2017 07:37 AM

    No here are the details of the server :-

     



  • 4.  Re: Installanywhere fails to proceed with installation.

    Posted Feb 22, 2017 07:43 AM

    Hi Hridyesh,

     

    You need to use on Windows Server 2012R2 64 bit.

     

    2008 R2 is not certified with R12.6 

     

    Refer : SAP Portal Services Platform support matrix for certified version.

     

    Regards,

    Leo Joseph.

     



  • 5.  Re: Installanywhere fails to proceed with installation.

    Posted Feb 22, 2017 07:53 AM

    Hi Leo ,

    Thanks for the response, we have an environment which forces us to use Windows server 2008 R2 but not 2012 R2.
    then what version will be feasible.?  Siteminder 12.52 ?.
    Consider the point, I have another environment it is running Siteminder 12.0 and i have to upgrade it to 64bit environment.

    Regards,

    Hridyesh



  • 6.  Re: Installanywhere fails to proceed with installation.
    Best Answer

    Posted Feb 22, 2017 08:01 AM

    Hi Hridyesh,

     

    For Windows server 2008 R2 , you can install  Siteminder 12.52 SP1 releases. 

     

    Latest version available on 12.52 SP1 is  r12.52 SP01 CR06.

     

    Refer : SAP Portal Services 

     

    Regards,

    Leo Joseph.



  • 7.  Re: Installanywhere fails to proceed with installation.

    Posted Feb 22, 2017 08:09 AM

    Hi Leo,

     

    So going through the PSM for Siteminder 12.52 SP1,  i can find that components are of 32 bit regardless of OS being 64bit.
    Is this the case?

    Regards,
    Hridyesh



  • 8.  Re: Installanywhere fails to proceed with installation.

    Posted Feb 22, 2017 08:14 AM

    Hi Hridyesh,

     

    Yes . From R12.6 Policy server is 64 bit . Prior to it is a 32 bit.

     

    Regards,

    Leo Joseph.



  • 9.  Re: Installanywhere fails to proceed with installation.

    Posted Feb 22, 2017 10:52 AM

    Which component?

    For 12.52SP1, PS is 32 bit, WA is available in both 64/32bit.



  • 10.  Re: Installanywhere fails to proceed with installation.

    Posted Feb 23, 2017 12:54 AM

    Hi Guys, CA Single Sign-On emmle02 Ujwol

     

    I tried downloading policy server 12.52 sp02 and the machine config is  same as earlier.
    Should i select different gen level while downloading?
    Here's the screenshot for the same 



  • 11.  Re: Installanywhere fails to proceed with installation.

    Posted Feb 23, 2017 01:03 AM

    Hi Hridyesh,

     

    12.52 SP02 is supported on Windows 2012R2. 

     

    As mentioned earlier 

    For Windows server 2008 R2 , you can install  Siteminder 12.52 SP1 releases. 

     Latest version available on 12.52 SP1 is  r12.52 SP01 CR06.

     

    Regards,

    Leo Joseph.