CA Service Management

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  • 1.  CA BSI

    Posted May 20, 2016 02:40 AM

    I am not able to login in CABSI ADMIN



  • 2.  Re: CA BSI

    Posted May 20, 2016 07:10 AM

    HI Ritu,

    Is that just a comment or are you expecting help from the community?

    Willing to help you but I think you will need to provide us a little more that the above

    /J



  • 3.  Re: CA BSI

    Broadcom Employee
    Posted May 20, 2016 10:57 AM

    It's not immediately obvious what the cause is without knowing the error you're getting, but I suspect you may want to reset the password for the user. There's a tech document for doing so:

     

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1743104.aspx

     

    see if that gets the login working.

     

    thanks

    Iain



  • 4.  Re: CA BSI
    Best Answer

    Posted Jul 22, 2016 02:32 AM

    Hello Iain,

     

    I got resolved these issue of SADMIN lock  with the help of your document,thanks a lot for the your valuable knowledge.

    I have a new query i just want to know how we can integrate from CABI 4.1 SP3 to CA BSI 8.3,5 is there any connector required or how can we get the data from the reporting server?

    Please help out to me regarding these.

     

    Regards

    Mohammed Ahmed



  • 5.  Re: CA BSI

    Broadcom Employee
    Posted Jul 25, 2016 07:42 AM

    (edit - my apologies; somehow misread CABI and thought CMDB instead)

     

    We don't have a direct integration between CABI and BSI, sorry.