Service Operations Insight

  • 1.  IFW for Linux

    Posted Oct 03, 2016 09:38 PM

    This evening I was trying to install the Spectrum 2.0.0.212 connector on one of our Linux systems.  It failed indicating that I needed to install IFW services first before installing the connector.  The error message indicated that I could get this from the SOI 4.0 installation image, but the only 4.0 installation image that I can find is for Windows.  Where can I get IFW for Linux so that I install the 2.0.0.212 connector on my Linux system?



  • 2.  Re: IFW for Linux

    Posted Oct 04, 2016 03:26 AM

    Hi Bill,

    I agree that it is a little tricky to find this information (I will inform the doc-team to make this more clear):

    IFW on Linux is available since SOI 3.3 CU2, and in the documentation for that Release you find the following:

    CA SOI 3.3 Cumulative Update 2 introduces the following enhancements:

    • Install IFW Container in the Linux System.
      You can execute the IntegrationServices.bin command from the installation directory to install IFW container in the Linux system (64-bit and version 6.5).

     

    IntegrationServices.bin is also on the SOI 4.0 DVD in the SOI subdirectory.

     

    MichaelBoehm



  • 3.  Re: IFW for Linux

    Posted Oct 04, 2016 03:39 AM

    I also found the link in the SOI 4.0 documentation:

    Start the IFW container installation according to your operating system:
    Linux:
    Execute the IntegrationServices.bin command, as root or sudo su, from the installation directory.
    Windows:
    Run IntegrationServices.exe from the Disk1\SOI folder of the CA SOI installation image, and click CA Service Operations Insight - Integration Services.

     

    MichaelBoehm



  • 4.  Re: IFW for Linux

    Broadcom Employee
    Posted Oct 18, 2016 08:35 AM

    Hello William,  just for your information. In the meantime a new version of the Spectrum Connector became available recently. Version 2.0.0.237. Please refer to this url for details. 

     

    https://communities.ca.com/thread/241762488



  • 5.  Re: IFW for Linux

    Posted Aug 11, 2017 09:27 AM

    Actually by now the latest version of the SOI Spectrum Connector is 2.0.0.244, which is also available for RedHat Linux in the same package. Release Notes for the connector can be found below the following entry in the SOI Connectors online documentation:

     

    CA Spectrum Connector 2.0 - CA Service Operations Insight Connectors - CA Technologies Documentation 

     

    Check for the very latest version of the connector on the following page:

     

    CA Service Operations Insight Connectors - CA Technologies 

     

    Vincent_B 



  • 6.  Re: IFW for Linux

    Posted Aug 24, 2017 08:49 AM

    In addition to the above do take into account that the installer for the Integration Services (IFW) component on RedHat Linux (release 6.5 64-bit) only supports GUI based installs. The same statement is valid for the SOI Spectrum Connector (version 2.0.0.244 at least). Unfortunately this is not documented as such.

     

    When trying to install without GUI support in Linux the command will return the following:


    Lauching installer....
    Graphical installers are not supported by the VM. The console mode will be used instead...
    =====================================
    Installer User Interface Mode Not Supported
    The installer cannot run in this UI mode. To specify the interface mode, use the -i command line option followed
    by the UI mode identifier. The valid UI Modes identifiers are GUI, Console, or Silent.
    =====================================

     

    Confusing can be that the command suggests to use other command line options, like Console or Silent. Running the installer with console returns a similar message. Running it with silent does return without an error message, but no install will have taken place.

     

    To be able to run any GUI driven Linux command the presence of the X Window System (X11) is required on the Linux server. In order to obtain the ability to interact with an X11 GUI remotely, the following steps could be followed:

    1. Ensure that the foundational X11 packages are installed
    2. Ensure that OpenSSH server is configured to forward X11 connections
    3. Configure a local X11 server on the workstation (like Xming on Windows)
    4. Configure the ssh application to forward X11 requests
    5. Test with a sample application
    6. Configure authentication if user changes are needed

     

    Although this works fine on a "normal" Windows system that has the appropriate access to the target server, this may not work just as easy, or not at all, due to restrictions, when working over a Citrix environment.

     

    Vincent_B