Clarity Service Management

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CABI 4.1 SP3 and CA Service desk issues.

  • 1.  CABI 4.1 SP3 and CA Service desk issues.

    Posted 02-19-2016 05:43 AM

    Hi,

    I have integrated CABI 4.1 SP3 with CA Service Desk 14.1 successfully but ca sample report can not show in info view panel . kindly help me.It's very urgent



  • 2.  Re: CABI 4.1 SP3 and CA Service desk issues.

    Posted 02-19-2016 07:31 AM

    Did you run the integration from the CA SDM installer or just enabled the CABI integration options in SDM ?

    It seems that you have no content in BOXI, that content is added from the installer.



  • 3.  Re: CABI 4.1 SP3 and CA Service desk issues.

    Posted 02-19-2016 07:52 AM