I have integrated CABI 4.1 SP3 with CA Service Desk 14.1 successfully but ca sample report can not show in info view panel . kindly help me.It's very urgent
Did you run the integration from the CA SDM installer or just enabled the CABI integration options in SDM ?
It seems that you have no content in BOXI, that content is added from the installer.
Try to check install process: Installing CA Bussiness Inteligence 4.1 SP3 / Instalação CA BI / BOXI