Symantec Access Management

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  • 1.  . LDAP Error Deleting ServerCommand object: 32: No such object

    Posted Mar 07, 2016 04:57 AM

    Hi,

     

    I recently observed the below error in smps logs in policy server.Can someone point out the cause of this error?

    SmPolicyServer.cpp:1682][ERROR][sm-Server-00620] Exception in JournalThread. Text: Policy store failed operation 'CleanServerCmds' for object type 'Policy store provider'. LDAP Error Deleting ServerCommand object: 32: No such object

    Regards,

    Aishwarya



  • 2.  Re: . LDAP Error Deleting ServerCommand object: 32: No such object

    Posted Mar 07, 2016 05:47 AM

    Do you have multi master policy store replication enabled? 

    This could happen sometime due to ldap synchronization issues.




  • 3.  Re: . LDAP Error Deleting ServerCommand object: 32: No such object

    Posted Mar 07, 2016 05:49 AM

    Also check if you have time difference between your policy servers.


    Also consider increasing ServerCommandTimeDelay registry by few seconds.