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Unable to Start Web agent getting syntax errors

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  • 1.  Unable to Start Web agent getting syntax errors

    Posted 06-28-2016 11:01 PM

    Hi ,

     

    we getting below error while we restarting Webserver instance

     

    httpd: Syntax error on line 34 of /IHS/70/conf/https-8123.conf: Cannot load libmod_sm22.so into server: /XX/webagent/bin/libmod_sm22.so: undefined symbol: _ZN17CSmTraceSupresser10setTracingEb

     

    i have configured correct modules based on apache 2.2  " webagent/bin/libmod_sm22.so"  in web instance but not sure where is the issue ?

     

    Can anyone help me on this ??

     

    webserver :   IBM http server 7.0

    Webagent :   CA wa 12.52.100.499

     

    thanks

    venkat



  • 2.  Re: Unable to Start Web agent getting syntax errors

    Posted 06-28-2016 11:50 PM

    Hi Venkat,

     

    Could you please share the below details,

    OS version/name where Webagent installed (32/64bit)?

    CA wa 12.52.100.499 (32 or 64 bit ) ?

    Regards,

    Leo Joseph.



  • 3.  Re: Unable to Start Web agent getting syntax errors
    Best Answer

    Posted 06-29-2016 12:52 AM

    Hi Joseph,

    thanks for your reply,

    now issue has been resolved , we have not set environmental variables properly due to that we got startup issues , we have corrected them and now agent is up and running .

     

    Thanks

    venkat.