Symantec Access Management

  • 1.  virtual directory on IIS not reflecting changes

    Posted Jan 29, 2016 06:25 AM

    I modified login.fcc on a web server hosting IIS 8.5. But when I go to the virtual directory the changes are not reflected there.

     

    Any idea what might causing this.

     

    64 bit Agent, changed in both /forms and /forms_en-US.

     

    Any changes made to both files are not getting reflected, restarted the server too.



  • 2.  Re: virtual directory on IIS not reflecting changes

    Posted Jan 29, 2016 08:04 PM

    Hi avinash.majeti,

     

    Under webagent root folder, it can branched out to win32 and win64 folders. If you are running 64-bit application, ensure that you are update the login form under the win64 branch e.g: C:\CA\webagent\win64\samples\forms.if

     

    Also, if you have a separate login server (check the authentication scheme setup and verify the hostname where the login form is sourced), please update the login form on the specified webserver.



  • 3.  Re: virtual directory on IIS not reflecting changes

    Posted Feb 01, 2016 01:49 AM

    I'm using the login form under win64. However now I removed the login form from samples/forms and forms-en_US, still the old Login page is showing up.

    Hostname in the Authentication scheme is a Proxy which is pointing to original hostname as server.domain.com. Do i need to look into this..??



  • 4.  Re: virtual directory on IIS not reflecting changes

    Posted Jan 30, 2016 01:35 AM

    Also set ACO EnableFormCache=No , if you dont want webagent to cache any forms.



  • 5.  Re: virtual directory on IIS not reflecting changes

    Posted Feb 01, 2016 01:50 AM

    I set that parameter to no, and removed the forms from  /samples/forms and forms-en_US, still the old form is getting displayed.

    Restarted the IIS server too.

     



  • 6.  Re: virtual directory on IIS not reflecting changes
    Best Answer

    Posted Feb 01, 2016 02:02 AM

    Hi avinash.majeti,

     

    Try naming the custom form with different name e.g: customlogin.fcc and update the authentication scheme with the new login form. Test again and see if it redirects to the preferred form.



  • 7.  Re: virtual directory on IIS not reflecting changes

    Posted Feb 01, 2016 02:03 AM

    Another simpler option is to test by appending some query string eg login.fcc?1=2 .


    This will ensure that the form is not cached anywhere.



  • 8.  Re: virtual directory on IIS not reflecting changes

    Posted Feb 01, 2016 06:46 AM

    Thanks, both option worked....



  • 9.  Re: virtual directory on IIS not reflecting changes

    Posted Feb 01, 2016 06:49 AM

    This confirms it was serving the page from cache. The ACO parameter that I suggested must have fixed it. Were you setting in the correct ACO used by logjn agent?



  • 10.  Re: virtual directory on IIS not reflecting changes

    Posted Feb 01, 2016 09:09 AM

    Yes