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CA UIM installation fail on linux 6.4 during jre installation

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  • 1.  CA UIM installation fail on linux 6.4 during jre installation

    Posted 08-05-2016 01:37 AM

    Hi,

     

    CA uim installation fail on RHEL 6.4 during jre installation and we got below error log.please suggest possible solution.

     

    set_acl_init: =success

    2016-08-05 10:59:47,078 INFO  security.NimInstallSecurity:initDistsrvACLSecurity:156 [main]  - set_acl_init call complete.

    2016-08-05 10:59:47,079 INFO  security.NimInstallSecurity:initDistsrvACLSecurity:165 [main]  - distsrv ACL security initialization complete.

    2016-08-05 10:59:47,079 INFO  security.NimInstallSecurity:initDistsrvACLSecurity:166 [main]  - EXIT

    2016-08-05 10:59:47,079 INFO  impl.UIMServerConfigureController:initNMSSecurity:2912 [main]  - Successfully initialized distsrv ACL security.

    2016-08-05 10:59:47,080 INFO  impl.UIMServerConfigureController:doLoginAsAdministrator:2924 [main]  - ENTER: loginAsAdministrator()

    2016-08-05 10:59:47,083 INFO  impl.UIMServerConfigureController:doLoginAsAdministrator:2932 [main]  - Successful loginImpersonate() to system using 'administrator' username and passwd '***'. sid: 3p...

    2016-08-05 10:59:47,083 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2947 [main]  - ENTER: configureProbeLicenses()

    2016-08-05 10:59:47,084 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: SLM-SLA/Autogenerated/*/1/04-sep-2016/SCAN JOHN NAME LOY DINT MANY

    2016-08-05 10:59:47,103 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: SLM-SLA/Autogenerated/*/1/04-sep-2016/SCAN JOHN NAME LOY DINT MANY

    2016-08-05 10:59:47,104 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: cisco_monitor/Autogenerated/*/1/04-sep-2016/HONE ROLL TUBA SORE FANG WILL

    2016-08-05 10:59:47,120 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: cisco_monitor/Autogenerated/*/1/04-sep-2016/HONE ROLL TUBA SORE FANG WILL

    2016-08-05 10:59:47,120 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: SLM-GUI/Autogenerated/*/1/04-sep-2016/SEAL WEST LOAF MASK FEED CLOG

    2016-08-05 10:59:47,130 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: SLM-GUI/Autogenerated/*/1/04-sep-2016/SEAL WEST LOAF MASK FEED CLOG

    2016-08-05 10:59:47,130 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: net_connect/Autogenerated/*/1/04-sep-2016/HARD CLAY WACK EMMA VISE CHAT

    2016-08-05 10:59:47,141 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: net_connect/Autogenerated/*/1/04-sep-2016/HARD CLAY WACK EMMA VISE CHAT

    2016-08-05 10:59:47,141 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: rsp/Autogenerated/*/1/04-sep-2016/SHED CLOG EGAN FOUR WAS JUNK

    2016-08-05 10:59:47,152 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: rsp/Autogenerated/*/1/04-sep-2016/SHED CLOG EGAN FOUR WAS JUNK

    2016-08-05 10:59:47,152 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: interface_traffic/Autogenerated/*/1/04-sep-2016/ARM GOLF AREA BEY APT MALE

    2016-08-05 10:59:47,163 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: interface_traffic/Autogenerated/*/1/04-sep-2016/ARM GOLF AREA BEY APT MALE

    2016-08-05 10:59:47,164 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: SLM-QOS/Autogenerated/*/100/04-sep-2016/RIP TEA ETC HANG TECH DARN

    2016-08-05 10:59:47,174 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: SLM-QOS/Autogenerated/*/100/04-sep-2016/RIP TEA ETC HANG TECH DARN

    2016-08-05 10:59:47,174 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: NAS-SCRIPTING/Autogenerated/*/1/04-sep-2016/MAKE ECHO GAM JANE SENT TAP

    2016-08-05 10:59:47,184 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: NAS-SCRIPTING/Autogenerated/*/1/04-sep-2016/MAKE ECHO GAM JANE SENT TAP

    2016-08-05 10:59:47,187 DEBUG probe.DistsrvController:removeLicenseSafe:342 [main]  - license does not exist for removal: PBM

    2016-08-05 10:59:47,188 INFO  impl.UIMServerConfigureController:doConfigure_postNMSStartupSecurity:504 [main]  - Successful configuration of post-NMS startup security config.

    2016-08-05 10:59:47,188 INFO  impl.UIMServerConfigureController:getVersionInfo:2565 [main]  - uimserver_productname: CA Unified Infrastructure Management Server

    2016-08-05 10:59:47,189 INFO  impl.UIMServerConfigureController:getVersionInfo:2567 [main]  - uimserver_productnameverbose: CA Unified Infrastructure Management Server 8.4

    2016-08-05 10:59:47,189 INFO  impl.UIMServerConfigureController:getVersionInfo:2569 [main]  - uimserver_version: 8.4

    2016-08-05 10:59:47,189 INFO  impl.UIMServerConfigureController:getVersionInfo:2571 [main]  - uimserver_lib_build_date: 2016-01-26T10:15:57

    2016-08-05 10:59:47,190 DEBUG impl.UIMServerConfigureController:getVersionInfo:2594 [main]  - generated version_info: install_date: 2016-08-05T10:59:47, product_name_abbrev: UIMServer, product_version: 8.4, uimserver_lib_module_version: 8.4.0, uimserver_lib_build_date: 2016-01-26T10:15:57

    2016-08-05 10:59:47,190 INFO  impl.UIMServerConfigureController:writeVersionsTxt:2546 [main]  - strVersionInfo: install_date: 2016-08-05T10:59:47, product_name_abbrev: UIMServer, product_version: 8.4, uimserver_lib_module_version: 8.4.0, uimserver_lib_build_date: 2016-01-26T10:15:57

    2016-08-05 10:59:47,191 INFO  impl.UIMServerConfigureController:distributePackageDistsrv:2756 [main]  - ENTER: strPkg: java_jre

    2016-08-05 10:59:47,191 DEBUG probe.DistsrvController:distributePackageSynchronous:539 [main]  - preparing job_add request for job_id: java_jre-1470374987191, job_description: NMS installation, pkg: java_jre, version: null

    2016-08-05 10:59:47,192 DEBUG pds.PDSController:sendPDSWithAddr:132 [main]  - Sending 'job_add' with sid: 3p..., timeout: 120000

    2016-08-05 10:59:47,198 ERROR impl.UIMServerConfigureController:run:456 [main]  - NimException caught

    (4) not found, Received status (4) on response (for sendRcv) for cmd = 'job_add' name = 'null'

        at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:604)

        at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:562)

        at com.nimsoft.nimbus.NimClientSession.send(NimClientSession.java:170)

        at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:263)

        at com.nimsoft.install.nimcommon.pds.PDSController.sendRequest(PDSController.java:215)

        at com.nimsoft.install.nimcommon.pds.PDSController.sendPDSWithAddr(PDSController.java:135)

        at com.nimsoft.install.nimcommon.pds.PDSController.sendPDSWithAddr(PDSController.java:112)

        at com.nimsoft.install.nimcommon.pds.PDSController.sendWithAddr(PDSController.java:107)

        at com.nimsoft.install.nimcommon.probe.DistsrvController.jobAddPkg(DistsrvController.java:453)

        at com.nimsoft.install.nimcommon.probe.DistsrvController.distributePackageSynchronous(DistsrvController.java:543)

        at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.distributePackageDistsrv(UIMServerConfigureController.java:2767)

        at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.configureJRE(UIMServerConfigureController.java:888)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

        at java.lang.reflect.Method.invoke(Unknown Source)

        at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532)

        at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:516)

        at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure_postNMSStartupPackages(UIMServerConfigureController.java:514)

        at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure(UIMServerConfigureController.java:470)

        at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.run(UIMServerConfigureController.java:454)

        at com.nimsoft.install.uimserver.console.ia.UIMServerConfigureIACustomCodeConsole.nimExecuteConsoleAction(UIMServerConfigureIACustomCodeConsole.java:104)

        at com.nimsoft.install.iacore.console.NimCustomCodeConsoleBase.executeConsoleAction(NimCustomCodeConsoleBase.java:114)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ah(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.runPostInstall(Unknown Source)

        at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)

        at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

        at com.zerog.ia.installer.Main.main(Unknown Source)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

        at java.lang.reflect.Method.invoke(Unknown Source)

        at com.zerog.lax.LAX.launch(Unknown Source)

        at com.zerog.lax.LAX.main(Unknown Source)

    2016-08-05 10:59:47,201 ERROR console.NimCustomCodeConsoleBase:executeConsoleAction:134 [main]  - Exception caught during processing. Aborting installation.

    (4) not found, Received status (4) on response (for sendRcv) for cmd = 'job_add' name = 'null'

        at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:604)

        at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:562)

        at com.nimsoft.nimbus.NimClientSession.send(NimClientSession.java:170)

        at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:263)

        at com.nimsoft.install.nimcommon.pds.PDSController.sendRequest(PDSController.java:215)

        at com.nimsoft.install.nimcommon.pds.PDSController.sendPDSWithAddr(PDSController.java:135)

        at com.nimsoft.install.nimcommon.pds.PDSController.sendPDSWithAddr(PDSController.java:112)

        at com.nimsoft.install.nimcommon.pds.PDSController.sendWithAddr(PDSController.java:107)

        at com.nimsoft.install.nimcommon.probe.DistsrvController.jobAddPkg(DistsrvController.java:453)

        at com.nimsoft.install.nimcommon.probe.DistsrvController.distributePackageSynchronous(DistsrvController.java:543)

        at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.distributePackageDistsrv(UIMServerConfigureController.java:2767)

        at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.configureJRE(UIMServerConfigureController.java:888)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

        at java.lang.reflect.Method.invoke(Unknown Source)

        at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532)

        at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:516)

        at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure_postNMSStartupPackages(UIMServerConfigureController.java:514)

        at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure(UIMServerConfigureController.java:470)

        at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.run(UIMServerConfigureController.java:454)

        at com.nimsoft.install.uimserver.console.ia.UIMServerConfigureIACustomCodeConsole.nimExecuteConsoleAction(UIMServerConfigureIACustomCodeConsole.java:104)

        at com.nimsoft.install.iacore.console.NimCustomCodeConsoleBase.executeConsoleAction(NimCustomCodeConsoleBase.java:114)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ah(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.runPostInstall(Unknown Source)

        at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)

        at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

        at com.zerog.ia.installer.Main.main(Unknown Source)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

        at java.lang.reflect.Method.invoke(Unknown Source)

        at com.zerog.lax.LAX.launch(Unknown Source)

        at com.zerog.lax.LAX.main(Unknown Source)

    2016-08-05 10:59:47,202 INFO  util.IAAbortInstallerUtils:abortInstall:23 [main]  - Calling abortInstall

    SHUTDOWN REQUESTED

    (X) commiting registry

     

    REGISTRY ALREADY STORED!

     

    (X) shutting down service manager

    (X) cleaning up temporary directories

    Exiting with exit code: 0

    cleanUp()

    calling cleanUpUNIX()



  • 2.  Re: CA UIM installation fail on linux 6.4 during jre installation

    Posted 08-05-2016 05:04 AM

    Dear Team,

     

    please find below screen shoot where we are getting fail.

     

    uim.jpg

     



  • 3.  Re: CA UIM installation fail on linux 6.4 during jre installation
    Best Answer

    Posted 08-07-2016 08:55 PM

    Hi

     

    Please check on the below points also which are prerequisites if done

     

    -> POSIX-Oriented Operating System Prerequisites

    Root access is required to run the UIM Server installer.

     

    ->The /etc/hosts file on your system must map:

     

    127.0.0.1 to localhost

    The system IP address to its hostname

     

    -> Linux-Specific Prerequisites

     

    https://docops.ca.com/display/UIM84/Configure+Your+Operating+Systems#ConfigureYourOperatingSystems-Linux-SpecificPrerequisites