Clarity Service Management

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Impact Analysis Report

  • 1.  Impact Analysis Report

    Posted 05-01-2016 09:42 PM

    Hello Team,


    It possible to create Impact Analysis Report on CA BI.


    Example Report:


    Levels      Provider CI          Relation Ship                Dependent CI

    1                A                     connect                                    B

    2                B                     connect                                    C

    1                A                     connect                                    D

    3               C                      uses by                                    E



    Kindly  share your idea.


    Thanks & Regards,



  • 2.  Re: Impact Analysis Report

    Posted 05-02-2016 09:56 PM

    In Service Desk 14.1, I think we have a similar report -




    CIs Relationships Report

    Shows a list of all the Dependent and Provider CIs for the specified tenants.  Lets you view the CIs according to Family, Relation Type, CI Class, Responsible Organization and Location.  Can view active