Server Hung State Monitoring

[kanandaguberan]

Hi,

 

Have anyone encountered a situation where the server responds to ping however the server is hung for some reason. In this case how do we make Nimsoft to trigger an event? Any ideas.

 

A robot inactive alert is trigger on all the scenarios atleast in what I observed.

 

-kag

[Issac08]

kag ,

 

Whether force service check helps

[beard245]

I always monitor the process using the processes probe as I have run into this issue in the past. The processes probe gives you better options of catching a "hung" services. I usually of course monitor the status of the process, but I have found the monitoring the CPU and if the CPU drops to 0% for x amount of time then generate an alert. There are other options as well involving triggers etc...

 

Hope that helps you out.

[beard245]

Also, best to work with the application owner to understand normal behavior etc..

 

This will help guide your monitoring recommendation.