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Cisco additional information

  • 1.  Cisco additional information

    Posted 05-27-2010 05:46 PM


    I am basically familiar with the Cisco probes but I had a prospect ask some Cisco type questions that I wasn't well versed on:

    1.  Do we integrate with Cisco Context Center? 

    2.  Do we integrate with Cisco Unity Connections?

    Please let me know your feedback.



  • 2.  Re: Cisco additional information

    Posted 06-01-2010 06:00 PM

    Just to get this in the forum for others moving forward...

    Thanks for the verification/sanity check Erlend!





    Additionally, from what I've heard (regarding Contact Center) the majority of helpful information is written to the Event Logs.

    Good luck,