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Service Management Education - Available as "Self-Directed" Learning

  • 1.  Service Management Education - Available as "Self-Directed" Learning

     
    Posted 06-05-2015 12:02 PM

    CA Education is happy to announce that all courses for 14.1 of CA ITAM (APM) and CA Service Catalog are now available as self-directed learning. For CA Service Desk Manager, more than half are already self-directed with the remaining targeted to be available as self-directed by end of the year.  This means that every course can be taken when and how it's convenient for you!  Self-Directed learning components include our traditional WBT (web based training) along with OnDemand and Dynamic Labs.  OnDemand learning are WBTs enhanced with CAPA which allows you to SEE, TRY and DO the lab exercises via simulation.  Dynamic Labs allow you to take the training and walk through the lab exercies indepdently as you are given an image to work with and training guide.  Learning Paths have been updated to reflect these new self-directed alternative, check it out on www.ca.com!



  • 2.  Re: Service Management Education - Available as "Self-Directed" Learning

    Posted 06-05-2015 12:25 PM

    Thanks for letting the community know Lisa!

    Lisa Cummins wrote:

     

    CA Education is happy to announce that all courses for 14.1 of CA ITAM (APM) and CA Service Catalog are now available as self-directed learning. For CA Service Desk Manager, more than half are already self-directed with the remaining targeted to be available as self-directed by end of the year.  This means that every course can be taken when and how it's convenient for you!  Self-Directed learning components include our traditional WBT (web based training) along with OnDemand and Dynamic Labs.  OnDemand learning are WBTs enhanced with CAPA which allows you to SEE, TRY and DO the lab exercises via simulation.  Dynamic Labs allow you to take the training and walk through the lab exercies indepdently as you are given an image to work with and training guide.  Learning Paths have been updated to reflect these new self-directed alternative, check it out on www.ca.com!