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Generating Alerts from Email

  • 1.  Generating Alerts from Email

    Posted 05-26-2009 08:24 PM
    Hi All,

    I was wondering if any one has done any work on generating alarms from emails recieved, any ideas how to collect emails from a pop3 system and generate alarm based on recipient and possibly message content?


  • 2.  Generating Alerts from Email

    Posted 05-28-2009 03:39 AM
    I would think this is possible,  I am not sure if their is a probe for it but I am sure you could write a probe to do this.  You may even be able to use the E2E probe.


  • 3.  Generating Alerts from Email

    Posted 05-28-2009 08:15 AM
    Do you have access to your POP server's data store? Are the emails stored in plain text?

    If so, you should be able to use the logmon probe to scan the files based on regular expressions.

    -Chris


  • 4.  Generating Alerts from Email

    Posted 05-29-2009 04:43 AM
    We do not do this, but we do something similar.  We use NimBUS to open tickets in our HP Service Desk system.  We can also open tickets via email for systems that only support email for alerting.  Even though we bypass NimBUS with those alerts, it is a similar concept.

    On the SMTP server (Linux running Sendmail or Postfix), there is an entry in the aliases file that fires off a script when an email message is received for the alert address.  This script processes the incoming message and then opens a ticket in Service Desk.  If desired, I am sure it could easily open an alarm using the nimalarm command or the nimAlarm() function in the Perl SDK.  This solution depends upon being able to run the script (and having the NimBUS robot installed) on the SMTP server.  If you only have POP access to the mailbox, this might not work quite so well.  I am sure there are still ways to do it...

    -Keith


  • 5.  Generating Alerts from Email

    Posted 08-01-2009 04:02 AM
    I wrote a probe that does this.  It logs into an email account and grabs any emails and generates alerts on the email.  All email get generated as "minor" then we escalation rules to work out alerting on things that need to be done.  It is kind of a hack, but it is kind of hack.  The proper way is to really use SNMP, etc...But some old systems (Sun hardware) doesn't have any facility to do this for example.

    If you are still interested, please let me know - privately.

    Cade


  • 6.  Re: Generating Alerts from Email

    Posted 01-07-2013 11:56 PM

    Would you be able ot send me that probe?  I could use it for what I am dong here.

     

    Thanks,

     

    Stephen Ternes



  • 7.  Re: Generating Alerts from Email

    Posted 01-08-2013 12:48 AM

    I am having errors with the probe starting.  Anyone else have this issue and know the fix/cause?



  • 8.  Re: Generating Alerts from Email

    Posted 01-10-2013 06:30 PM

    Could you be more specific? How can anyone tell if they are having the same problem if you do not explain what is happening?



  • 9.  Re: Generating Alerts from Email

    Posted 01-12-2013 01:40 AM

    Exacxtly that, the probe doesnt start, no port/pid and after about 30 min the probe goes red and returns an error stating it failed to start.



  • 10.  Re: Generating Alerts from Email

    Posted 01-12-2013 07:36 AM

    Do you have Perl installed? What about the SDK_Perl package?



  • 11.  Re: Generating Alerts from Email

    Posted 01-12-2013 01:45 PM

    An other approach:

     

    We have used such an email feature for many years succefully - ie for email-alerts from some (telecom) appplications that were not able to send snmp-traps or syslog message. We used a small SMTP-listener tool and configured the appliaction to send email to the SMTP listener. The SMTP-listener wrote every receievd email to a logfile (plain-text) and that logfile was monitored by a file-monitor (logmon). The file was limited to max 4 mb after that it was deleted and cerated all over over again. Not an elegant way but it appeared to be a good working solution for many years.



  • 12.  Re: Generating Alerts from Email

    Posted 02-26-2013 08:02 PM
    Do you recall what the SMTP-Listener tool you used was?


  • 13.  Re: Generating Alerts from Email

    Posted 02-27-2013 12:32 AM

    Hi Steveternes,

     

    The tool is named MonitorWare Agent. It is a kind of Swiss Army Knife tool. It is very flexible in defining ports in combination with protocol-type: tcp/udp or both. Please look at: http://www.mwagent.com/  We used it for the smpt-listener feature that was once created on our request. Also also used it as a snmp-trap receiver for snmp traps with tcp protocol-type. (normaly udp)  - (ie. AXIS security cameras only send snmp-traps as tcp.)

     

    It is a small utility that we have run beside other agents, because you can select what services you activate.  As I understand you can still test it first for 30 days free. You can check also http://www.adiscon.com

     

     btw: you do not need to create a plain-text file first, you can also forward it directly as snmp-trap or syslog-message with mwagent.



  • 14.  Generating Alerts from Email

    Posted 09-03-2009 03:57 PM
    Hi,
    I've created a probe that receive emails(act as an SMTP server) from MS Exchange(this relay to our probe all emails sent from a particular email address) and convert it to a NimBUS alarm.

    Paolo


  • 15.  Re: Generating Alerts from Email

    Posted 11-29-2011 10:11 PM

    Do you have this probe available?  I would love to use it.  Thank you very much.



  • 16.  Re: Generating Alerts from Email

    Posted 11-29-2011 11:03 PM

    It was attached to that message (file name email2alarm_1.00.zip).



  • 17.  Re: Generating Alerts from Email

    Posted 12-06-2011 10:09 PM

    I have this probe working.  Please forgive me as i am new to perl.  Currently i am not getting all of my subject line.  How can i increase the character limit when i get the alert? Thank  you  in advance for  your help.



  • 18.  Re: Generating Alerts from Email

    Posted 12-09-2011 08:26 PM

    It looks like the script should be grabbing the entire subject line and sending it all in the alarm. What do you see in the probe log at loglevel 1? The script should log each subject at that loglevel.



  • 19.  Re: Generating Alerts from Email

    Posted 12-12-2011 07:06 PM

    Here is just a sample email

    i should be getting: 12/7/11-Reminder-please update your time tracking before you leave for the weekend

    i get this in the alert: 12/7/11-Reminder-please update your time tracking before you

    Log file entry is below.  Thank you for your help.

     

     

     

     

    Dec 12 10:00:27:593 email2alarm: Message Recieved
    Dec 12 10:00:27:593 email2alarm: Message from "Perez, Robert" <RobertPerez@clearchannel.com>
    Dec 12 10:00:27:593 email2alarm: SREQUEST: post ->10.10.183.47/48001
    Dec 12 10:00:27:593 email2alarm: RREPLY: status=OK(0) <-10.10.183.47/48001  h=37 d=28
    Dec 12 10:00:27:593 email2alarm: SREQUEST: _close ->10.10.183.47/48001
    Dec 12 10:00:27:593 email2alarm: Subject: FW: 12/7/11-Reminder-please update your time tracking before you
    Dec 12 10:00:27:609 email2alarm: Received: from EX10MBX01.usa.ccu.clearchannel.com
      ([fe80::4820:362c:e461:cbfd]) by EX10HUB02.usa.ccu.clearchannel.com ([::1])
      with mapi id 14.01.0339.001; Mon, 12 Dec 2011 09:59:26 -0600
     From: "Perez, Robert" <RobertPerez@clearchannel.com>
     To: svc-ccitnoc <svc-ccitnoc@clearchannel.com>
      leave for the weekend
     Thread-Topic: 12/7/11-Reminder-please update your time tracking before you
     Thread-Index: Acy2oA2ESRicFtM/TAaT386Q/zHWwgCRvNnA
     Importance: high
     X-Priority: 1
     Date: Mon, 12 Dec 2011 09:59:24 -0600
     Message-ID:
      <84E2AA0A65E22D4E86D4FAC90C8761A202DB4A1D@EX10MBX01.usa.ccu.clearchannel.com>
     References:
      <FFA64DAFD0137C428B82DDA393F186B902B2A0B4@EX10MBX01.usa.ccu.clearchannel.com>
     In-Reply-To:
     Accept-Language: en-US
     Content-Language: en-US
     X-MS-Exchange-Organization-AuthAs: Internal
     X-MS-Exchange-Organization-AuthMechanism: 04
     X-MS-Exchange-Organization-AuthSource: EX10HUB02.usa.ccu.clearchannel.com
     X-MS-Has-Attach:
     X-MS-Exchange-Organization-SCL: -1
     X-MS-TNEF-Correlator:
     Content-Type: multipart/alternative;
      boundary="_000_84E2AA0A65E22D4E86D4FAC90C8761A202DB4A1DEX10MBX01usaccu_"
     MIME-Version: 1.0
     --_000_84E2AA0A65E22D4E86D4FAC90C8761A202DB4A1DEX10MBX01usaccu_
     Content-Type: text/plain; charset="us-ascii"
     Content-Transfer-Encoding: quoted-printable
     Robert Perez
     Technical Director
     Network Operations Center
     Clear Channel Worldwide
     20880 Stone Oak Parkway
     San Antonio, TX  78258
     W:  210-253-5252
     F: 210-253-5013



  • 20.  Re: Generating Alerts from Email

    Posted 12-12-2011 08:59 PM

    For some reason the subject is missing from the dump of the whole message, which seems strange. The script is obviously picking up the subject and logging it separately.

     

    It looks like the subject line is getting wrapped, which is fairly common for lines in raw email messages. Most email clients will combine wrapped lines so that you see the entire subject line as it was originally. You can see the following line after the To: line in the message dump:

     

     leave for the weekend

     I suspect that is the second line of the subject. Note that it starts with a space.

     

    If you want to address this, you will need to update the script to look for more lines that are part of the subject and then combine them. I think line continuations in the header start with whitespace to differentiate them from the start of a new header.



  • 21.  Re: Generating Alerts from Email

    Posted 12-12-2011 10:56 PM

    I mocked this up in a test script (not directly in the probe code), and I achieved the desired result with a few changes:

     

    Change 1

     

    Change this:

     

    $endemail = 0;

    ...to this:

     

    $endemail = 0;
    my $subject = "";
    my $reading_subject = 0;

    Change 2

     

    Change this:

     

    if ( $line=~ /^Subject: (.*)/ ) {
        nimAlarm(NIML_MAJOR,"$from $1");
        nimLog(1, "Subject: $1");     #print $1;
        $endemail = 1;
    }
    if ( $endemail ) {
        # Exit Foreach Loop as we have found the first Subject line
        last;
    }

     

     ...to this:

     

    if ( $line=~ /^Subject: (.*)/ ) {
        $subject = $1;
        next;
    }
    if ( $subject ne "" ) {
        if ( $line =~ /^\s+(\S.*)/ ) {
            $subject .= " $1";
        } else {
            $endemail = 1;
        }
    }
    if ( $endemail ) {
        # Exit Foreach Loop as we have found the entire Subject line
        nimAlarm(NIML_MAJOR,"$from $subject");
        nimLog(1, "Subject: $subject");
        last;
    }

     

    Because I did not test these changes directly in the probe, I may have missed something in the translation. It should be possible to get this working fairly easily with a few additional tweaks though. This code might not work well if the subject is the last header in the message, but I suspect that is probably not rare.



  • 22.  Re: Generating Alerts from Email

    Posted 12-15-2011 01:30 AM

    Thank you very much.  I will give this a try first thing in the morning. Most appreciated



  • 23.  Re: Generating Alerts from Email

    Posted 12-15-2011 05:22 PM

    Hello I tried the changes you suggested this morning and did not get the desired result.  Here is the message i sent

     

    ccrdnmshub02 - url_response TOP20_Sites Critical iheartradio : http://www.iheartradio.com page load failed:   Please use CCRD RB 4 for remediation                          Profile Name iheartradio   Looking for text' createRadioStation'  'Monitored URL...

     

    THis is what i s saw in the alert

     

    FW: ccrdnmshub02 - url_response TOP20_Sites Critical iheartradio :

     

    Here is what the log file reads

    From: "Perez, Robert" <RobertPerez@clearchannel.com>
     To: svc-ccitnoc <svc-ccitnoc@clearchannel.com>
     Subject: FW: ccrdnmshub02 - url_response TOP20_Sites Critical iheartradio :
      http://www.iheartradio.com page load failed:   Please use CCRD RB 4 for
      remediation                          Profile Name iheartradio   Looking for
      text' createRadioStation'  'Monitored UR
     Thread-Topic: ccrdnmshub02 - url_response TOP20_Sites Critical iheartradio :
     Thread-Index: AQHMur0z+eFTs9Ka3kurZL0cRYM3A5Xc8ZHw
     Date: Thu, 15 Dec 2011 08:12:11 -0600
     Message-ID:
      <84E2AA0A65E22D4E86D4FAC90C8761A202DB6697@EX10MBX01.usa.ccu.clearchannel.com>
     Accept-Language: en-US
     Content-Language: en-US
     X-MS-Exchange-Organization-AuthAs: Internal
     X-MS-Exchange-Organization-AuthMechanism: 04
     X-MS-Exchange-Organization-AuthSource: EX10HUB01.usa.ccu.clearchannel.com
     X-MS-Has-Attach:
     X-MS-Exchange-Organization-SCL: -1
     X-MS-TNEF-Correlator:
     Content-Type: text/plain; charset="iso-8859-1"
     Content-Transfer-Encoding: quoted-printable
     MIME-Version: 1.0
     Robert Perez
     Technical Director=20
     Network Operations Center
     Clear Channel Worldwide
     20880 Stone Oak Parkway
     San Antonio, TX=A0 78258
     W:=A0 210-253-5252
     F: 210-253-5013
     



  • 24.  Re: Generating Alerts from Email

    Posted 12-15-2011 05:43 PM

    You could add some additional logging at a high loglevel to have the probe report each line as it processes the line. Mine worked, so I cannot test the issue you are experiencing.



  • 25.  Re: Generating Alerts from Email

    Posted 12-15-2011 06:35 PM
    Thank you for your response. I will check it out. THanks again


  • 26.  Re: Generating Alerts from Email

    Posted 12-15-2011 06:46 PM

    I have seen what happened.  this was an error on my part.  your changes worked perfectly.  Thank you very much.  Greatly appreciated.



  • 27.  Generating Alerts from Email

    Posted 09-03-2009 04:24 PM
    Paolo,

    Sounds excellent!  What language did you use to write your probe?  Did you use any external libraries/modules to get the SMTP functionality?

    Thanks,
    Keith


  • 28.  Generating Alerts from Email

    Posted 04-09-2010 06:00 PM

    Hi,

     

    I know there hasn't been a reply in this thread for a while, but I to am interested in how this integrate would work.  I am working with a couple of applications that can only send emails as their alerting function, and would like to integrate these.

     

    Any details would be helpful.

     

    Thanks,

    Kyle



  • 29.  Re: Generating Alerts from Email

    Posted 07-06-2011 08:23 PM

    I'm in the same boat now.  We have a tool that only sends email alerts.  How can I turn these into alerts?  Any help would be great!

     

    Thanks,

    -Randy



  • 30.  Re: Generating Alerts from Email

    Posted 07-06-2011 08:47 PM

    Just seeing this thread...

     

    We don't have a "productized" version of what you're looking for, however, a colleague of mine put together the attached awhile back and it's since been used a number of times internally.

     

    Again, this isn't an "official" Nimsoft Probe so support will not be able to assist, however, if you need help post up your questions in the forum and we'll be glad to try to troubleshoot from here!

     

    Also, if anyone makes any improvements to this probe please share! :smileyhappy:

     

    Best of luck,

     

    Dustin



  • 31.  Re: Generating Alerts from Email

    Posted 04-10-2013 01:20 PM

    Hi all,

     

    I know this is an old thread, but I'm after the same thing (alarms created from emails)

     

    I've rolled out the probe, RAW config'd it, installed Perl and rolled out the SDK probe but it still errors on start up.. :smileysad:

     

    I'm also a little unsure on how I'd config the probe even if it did start up properly? How would I set the buzz words to alarm on etc?

     

    I'm looking into different solutions, i.e, script to extract emails to a single text file and then use logmon to scan it and create alarms....

     

    Anyone out there know of any solutions? If I find one I'll post it back here :smileyhappy:



  • 32.  Re: Generating Alerts from Email

    Posted 04-17-2013 04:18 PM

    Are you getting any error in the log? Or is it not logging anything before dying?

     

    If you are not seeing anything in the log, try starting the probe manually from the command line and see what it says. There will probably be an error reported back to you.

     

    If this is on Windows, make sure you are running ActivePerl 5.14 with SDK_Perl 5.03 or 5.04. On Linux, make sure you install the Nimsoft-provided Perl binaries.



  • 33.  Re: Generating Alerts from Email

    Posted 07-03-2013 04:53 PM

    Hi all,

     

    Finally I have a working solution..

     

    Prerequistites:

    Machine constantly running with Outlook 2007

    Access to VB within Outlook

    Logmon Probe

     

    I have a VM running XP with Outlook 2007..

     

    A script is set to run on receipt of every email, the script is in two parts..

     

    Part One:

    Sub ExtractEmail(Item As Outlook.MailItem)
            MessageAndAttachmentProcessor Item, , True, , True, , "C:\temp"
    End Sub

     

    Part Two:

    Public Declare Function GetProfileString Lib "kernel32" Alias "GetProfileStringA" _
            (ByVal lpAppName As String, ByVal lpKeyName As String, _
            ByVal lpDefault As String, ByVal lpReturnedString As String, _
            ByVal nSize As Long) As Long

    Private Declare Function ShellExecute Lib "shell32.dll" _
      Alias "ShellExecuteA" (ByVal hwnd As Long, ByVal lpOperation As String, _
      ByVal lpFile As String, ByVal lpParameters As String, _
      ByVal lpDirectory As String, ByVal nShowCmd As Long) As Long

    Sub MessageAndAttachmentProcessor(Item As Outlook.MailItem, _
        Optional bolPrintMsg As Boolean, _
        Optional bolSaveMsg As Boolean, _
        Optional bolPrintAtt As Boolean, _
        Optional bolSaveAtt As Boolean, _
        Optional bolInsertLink As Boolean, _
        Optional strAttFileTypes As String, _
        Optional strFolderPath As String, _
        Optional varMsgFormat As OlSaveAsType, _
        Optional strPrinter As String)
       
        Set objFSO = CreateObject("Scripting.FileSystemObject")
        strTempFolder = Environ("TEMP") & "\"
        
        If strAttFileTypes = "" Then
            arrFileTypes = Array("*")
        Else
            arrFileTypes = Split(strAttFileTypes, ",")
        End If
        
        If bolPrintMsg Or bolPrintAtt Then
            If strPrinter <> "" Then
                strOriginalPrinter = GetDefaultPrinter()
                SetDefaultPrinter strPrinter
            End If
        End If
        
        If bolSaveMsg Or bolSaveAtt Then
            If strFolderPath = "" Then
                strRootFolder = Environ("SystemDrive") & "\Temp\"
            Else
                strRootFolder = strFolderPath & IIf(Right(strFolderPath, 1) = "\", "", "\")
            End If
        End If
        
        If bolSaveMsg Then
            Select Case varMsgFormat
                Case olHTML
                    strExtension = ".html"
                Case olMSG
                    strExtension = ".msg"
                Case olRTF
                    strExtension = ".rtf"
                Case olDoc
                    strExtension = ".doc"
                Case olTxt
                    strExtension = ".txt"
                Case Else
                    strExtension = ".msg"
            End Select
            Item.SaveAs strRootFolder & RemoveIllegalCharacters(Item.Subject) & strExtension, varMsgFormat
        End If
            
        For intIndex = Item.Attachments.Count To 1 Step -1
            Set olkAttachment = Item.Attachments.Item(intIndex)
            'Print the attachments if requested'
            If bolPrintAtt Then
                If olkAttachment.Type <> olEmbeddeditem Then
                    For Each strFileType In arrFileTypes
                        If (strFileType = "*") Or (LCase(objFSO.GetExtensionName(olkAttachment.FileName)) = LCase(strFileType)) Then
                            olkAttachment.SaveAsFile strTempFolder & olkAttachment.FileName
                            ShellExecute 0&, "print", strTempFolder & olkAttachment.FileName, 0&, 0&, 0&
                        End If
                    Next
                End If
            End If
            'Save the attachments if requested'
            If bolSaveAtt Then
                strFileName = olkAttachment.FileName
                intCount = 0
                Do While True
                    strMyPath = strRootFolder & strFileName
                    If objFSO.FileExists(strMyPath) Then
                        intCount = intCount + 1
                        strFileName = "Copy (" & intCount & ") of " & olkAttachment.FileName
                    Else
                        Exit Do
                    End If
                Loop
                olkAttachment.SaveAsFile strMyPath
                If bolInsertLink Then
                    If Item.BodyFormat = olFormatHTML Then
                        strLinkText = strLinkText & "<a href=""file://" & strMyPath & """>" & olkAttachment.FileName & "</a><br>"
                    Else
                        strLinkText = strLinkText & strMyPath & vbCrLf
                    End If
                    olkAttachment.Delete
                End If
            End If
        Next
        
        If bolPrintMsg Then
            Item.PrintOut
        End If
        
        If bolInsertLink Then
            If Item.BodyFormat = olFormatHTML Then
                Item.HTMLBody = Item.HTMLBody & "<br><br>Removed Attachments<br><br>" & strLinkText
            Else
                Item.Body = Item.Body & vbCrLf & vbCrLf & "Removed Attachments" & vbCrLf & vbCrLf & strLinkText
            End If
            Item.Save
        End If

        Set objFSO = Nothing
        Set olkAttachment = Nothing
    End Sub

    Function GetDefaultPrinter() As String
        Dim strPrinter As String, _
            intReturn As Integer
        strPrinter = Space(255)
        intReturn = GetProfileString("Windows", ByVal "device", "", strPrinter, Len(strPrinter))
        If intReturn Then
            strPrinter = UCase(Left(strPrinter, InStr(strPrinter, ",") - 1))
        End If
        GetDefaultPrinter = strPrinter
    End Function

    Function RemoveIllegalCharacters(strValue As String) As String
        ' Purpose: Remove characters that cannot be in a filename from a string.'
        ' Written: 4/24/2009'
        ' Author:  BlueDevilFan'
        ' Outlook: All versions'
        RemoveIllegalCharacters = strValue
        RemoveIllegalCharacters = Replace(RemoveIllegalCharacters, "<", "")
        RemoveIllegalCharacters = Replace(RemoveIllegalCharacters, ">", "")
        RemoveIllegalCharacters = Replace(RemoveIllegalCharacters, ":", "")
        RemoveIllegalCharacters = Replace(RemoveIllegalCharacters, Chr(34), "'")
        RemoveIllegalCharacters = Replace(RemoveIllegalCharacters, "/", "")
        RemoveIllegalCharacters = Replace(RemoveIllegalCharacters, "\", "")
        RemoveIllegalCharacters = Replace(RemoveIllegalCharacters, "|", "")
        RemoveIllegalCharacters = Replace(RemoveIllegalCharacters, "?", "")
        RemoveIllegalCharacters = Replace(RemoveIllegalCharacters, "*", "")
    End Function

    Sub SetDefaultPrinter(strPrinterName As String)
        Dim objNet As Object
        Set objNet = CreateObject("Wscript.Network")
        objNet.SetDefaultPrinter strPrinterName
        Set objNet = Nothing
    End Sub
                                        
    The only bit I've activated within the script is the "Extract message to TXT file"

     

    This then extracts the email to a temp location, Logmon then scans the TXT file and presents the alarm..

     

    It can be refined within Outlook rules etc, and the Source can be set within the Logmon probe..

     

    This solution will result in an Outlook rule for each flavour of email, but once it's set up it's done for good :smileyhappy:

     

    Hope this helps someone out there! It works for me :smileyhappy:

     

    Sam

     



  • 34.  Re: Generating Alerts from Email

    Posted 07-03-2013 07:44 PM

    Hi,

     

    If you're connecting to Exchange server, I'd recommend trying out the EWS Api. It's not too complicated and reduces the number of components required. I've made two probes that deal with messages and attachments with it. You'd need to have at least Exchange 2007. For older Exchange products you could use the CDO API.

     

    -jon



  • 35.  Re: Generating Alerts from Email

    Posted 07-17-2013 09:22 AM

    Hi John,

     

    Can you please provide a reference article etc on the web where I can read more about it ?

     

    Thanks in advance.

     

    Regards,

    Amit Saxena

     



  • 36.  Re: Generating Alerts from Email

    Posted 07-17-2013 11:41 AM

    Hi Amit,

     

    This is the MS page for EWS api 2.0, it has some useful examples as well:

    http://msdn.microsoft.com/en-us/library/exchange/dd633709%28v=exchg.80%29.aspx

     

    I've also found Glen's Exchange Dev blog to be a great source of information. It's mostly Powershell, but since it utilizes the API through .NET it's very helpful:

    http://gsexdev.blogspot.fi/

     

    -jon



  • 37.  Re: Generating Alerts from Email

    Posted 07-17-2013 12:20 PM

    Hi John,

     

    Can you please confirm if the URL http://gsexdev.blogspot.fi/ is correct ?

     

    I tried accessing this URL but only blank page is displayed.

     

    Regards,

    Amit Saxena

     



  • 38.  Re: Generating Alerts from Email

    Posted 07-17-2013 12:38 PM

    That's the url that works for me at leats. It does some customized loading at the beginning (you see cogs) with javascript or something, so I guess it might be prone to errors.

     

    -jon



  • 39.  Re: Generating Alerts from Email

    Posted 10-23-2013 10:54 PM

    Does this require a 32 Bit machine or can it run on a 64 bit?



  • 40.  Re: Generating Alerts from Email

    Posted 03-13-2019 07:10 PM

    Reviving an old thread but still a requirement...

     

    This could be a solution for some:

     

    GitHub - greenones/CA-UIM---Mail-Eater: Turns email into UIM events 



  • 41.  Re: Generating Alerts from Email

    Posted 03-26-2019 08:40 AM

    Greenones

    I am trying to use this with our Exchange Environment as we need this capability right now but have had no luck. I keep getting the following error:

     

    Caused by: sun.security.validator.ValidatorException: PKIX path building failed:
    sun.security.provider.certpath.SunCertPathBuilderException: unable to find vali
    d certification path to requested target
    at sun.security.validator.PKIXValidator.doBuild(Unknown Source)
    at sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
    at sun.security.validator.Validator.validate(Unknown Source)
    at sun.security.ssl.X509TrustManagerImpl.validate(Unknown Source)
    at sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
    at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Sour
    ce)
    ... 19 more
    Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to
    find valid certification path to requested target
    at sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Sourc
    e)
    at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown
    Source)
    at java.security.cert.CertPathBuilder.build(Unknown Source)
    ... 25 more

     

     

     

    Any ideas?



  • 42.  Re: Generating Alerts from Email

    Posted 03-27-2019 05:46 PM

    Hi Robert,

     

    I'm sorry, I never used this against Exchange.  I'd test it against a Gmail account to ensure you've got the right usage.

     

    Seems like a certificate problem, the link below might help:

     

    https://www.mkyong.com/webservices/jax-ws/suncertpathbuilderexception-unable-to-find-valid-certification-path-to-request… 



  • 43.  Re: Generating Alerts from Email

    Posted 03-27-2019 07:50 PM

    Just noticed it's two month away from this threads 10th Birthday!