curious to know if anyone has successfully integrated SNOW and Nimsoft using the SNGTW probe 2.0? We are suppressing nimsoft alarms but, SNOW seems to still create a new incident each time the alarm count raises by 1 making the SNOW side unmanageable.
Curious if this was a fix on the SNOW side or something tweak on the raw config?
Does increasing the overdue age in nas to 10s or higher help for sngtw related profile
Did you try creating a pre-processor rule and test?