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Error authentication Scheme Update

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  • 1.  Error authentication Scheme Update

    Posted 02-02-2015 04:26 PM

    Hello,

     

    I use SiteMinder Administrative UI (Version 12.52.0000.142) and when I try to update or delete an Authentication Scheme I got this error:


    Failed to execute DeleteAuthSchemeEvent. ERROR MESSAGE: SmApiWrappedException:Failed to find DD reference


    I got these log into smtracedefault.log:


    16:21:55,689 ERROR [EventExecuteStateException] Execution of event: DeleteAuthSchemeEvent failed.  Exception encountered: SmApiWrappedException:Failed to find DD reference

    16:21:55,689 ERROR [IMSEventController] Error during event execution [4c2bd2c7-53ec4bea-00d0ac06-a44d3afe] DeleteAuthSchemeEvent

    16:21:55,758 WARN  [eventlistener] Evt IMTaskEvent:df88996a-dcfd73bc-247529ec-676ef6 is invalid.

     

    My adminui and Policyserver are installed on Red Hat Enterprise Linux Server release 5.10.


    Someone got an idea about that?


    Thanks


    Denis



  • 2.  Re: Error authentication Scheme Update

    Posted 02-02-2015 11:17 PM

    Few questions :

    • Have you recently done any upgrade ?
    • Are you able to create a new auth scheme ?
    • Are you getting this error only for some or all of the authentication scheme ?
    • Are you getting this error for an authentication which has not yet been linked to any realm/domain ?

     

    Finally, please provide a screenshot of the list of "related records" for this particular auth scheme using XPSExplorer as follows :

     

    1)Open XPSExplorer by typing XPSExplorer in a cmd prompt on the policy server

    2)Select AuthSchemes option number

    3)Search for AuthSchemes by selecting S

    4)Identify the problematic Authscheme.(Which is not getting deleted from WAMUI) and select that authscheme

    5)You will see an option (R - Display Related records )

    6)Hit R , it will show all releated Objects

    Take a screenshot of the result and attach to this thread.

     

    Answer to above query will help us isolate the problem and provide a relevant solution. In general the error "Failed to find DD reference" is thrown when there are invalid references/links attached to the object.


    Cheers,

    Ujwol



  • 3.  Re: Error authentication Scheme Update

    Posted 02-03-2015 09:49 AM

    Hello Ujwol,

     

    Thank you for your reply

    • yes we have upgraded the policy server 6 month ago and the issue appear recently
    • I'm able to create new authentication scheme
    • I'm getting this error when I try to update or delete any authentication schemes
    • The authentication schemes I want to update / delete are not linked to realm or domain

     

    The relationships menu for an AuthScheme are not able to delete.

     

    RELATIONSHIPS MENU.PNG

     

    Thanks for you help,

     

    Denis



  • 4.  Re: Error authentication Scheme Update

    Posted 02-03-2015 08:54 PM

    Hi Denis,

     

    As the authentication scheme is not linked with any other object , neither are you getting any error displaying the relationship menu from XPSExplorer, it now looks like a schema corruption issues.

     

    To correct this ,please import "SmMaster.xdd" as KarMeng has suggested :

    <SiteMinder Installlocation>\CA\siteminder\xps\dd\XPSDDInstall SmMaster.xdd


    Cheers,

    Ujwol



  • 5.  Re: Error authentication Scheme Update
    Best Answer

    Posted 02-03-2015 07:45 PM

    Hi Denis,

     

    You can try if following helps to resolve the issue.

     

    Re-ran <SiteMinder Installlocation>\CA\siteminder\xps\dd\XPSDDInstall SmMaster.xdd

    After that, run xpssweeper and retest if it helps.

     

    Regards,

    Kar Meng



  • 6.  Re: Error authentication Scheme Update

    Posted 02-05-2015 09:18 AM

    Hello,

     

    Thank you both, the issue is fixed since I have followed the step you suggested to me !

     

    Have a nice day !

     

    Denis