DX Application Performance Management

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Automatic USD/Service Desk ticket creation

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  • 1.  Automatic USD/Service Desk ticket creation

    Posted 03-05-2011 06:14 AM
    Does anyone have some scripts to automatically add Service Desk tickets from Introscope (or anything else)? I am mucking around with the Web Services at the moment but would be handy to just call a preexcisting pgm that handles the login, session stuff.


  • 2.  RE: Automatic USD/Service Desk ticket creation

    Posted 03-09-2011 05:53 PM
    Hi All,

    Anyone have any scripts for Warren?

    Thanks!
    Chris


  • 3.  RE: Automatic USD/Service Desk ticket creation

    Posted 03-10-2011 12:20 PM
    Warren,
    I'm at a client site right now working on the issue.
    It may be a while getting anything to the group, but I'll do so when it's completed.

    -Hiko


  • 4.  Re: Automatic USD/Service Desk ticket creation
    Best Answer

    Posted 04-21-2015 05:26 PM

    Closing discussion.

     

    I know this is relevant discussion, so please open a new discussion documenting your setup and what HD system you have implemented.