Hi Jorge, I hope you are doing well. Your answer is the one I started with. I had the user change some settings at the Windows level. They claimed they did not have to do that the other time this problem was solved. Problem is, they can't see stuff until it gets to a certain size. Very hard to try certain things with them. I am trying to contact as many people as I can to see if anyone knows of an additional solution. The user does not want to change their Windows settings. They have already adjusted those to see a number of other things. If we make changes there, they may not be able to see other stuff. I wish I could get my hands on the PC, but it is in a veru secure location. Lou