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Introscope Alert Emails

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  • 1.  Introscope Alert Emails

    Posted 12-08-2010 10:07 AM
    Is there any way to customize alert emails? It would be nice to have the actual alert in the subject instead of just the generic "Introscope Alert Message".

    Thanks,
    Richard


  • 2.  RE: Introscope Alert Emails
    Best Answer

    Posted 12-08-2010 10:27 AM
    You can create a custom shell action and create your own message to be sent to your SMTP server, or you can contact your pre-sales consultant and get a copy of the Custom Email Action plugin for the EM.

    -Hiko


  • 3.  RE: Introscope Alert Emails

    Posted 12-08-2010 10:49 AM
      |   view attached
    You can try this:

    Sending Custom eMail Alerts from Introscope

    "This zip file contains a PERL script that will parse alert messages and then send customized e-mail messages with the content of the Introscope alert.
    This way, you can send any custom e-mail alert message you would like."


    Regards,
    Alexandre Andrade

    Attachment(s)

    zip
    sendmail_wilyalert.zip   1K 1 version


  • 4.  RE: Introscope Alert Emails

    Posted 04-13-2011 10:19 AM
    What do you write into "Shell Command" field, if you want to run this perl script. Our EM is running on linux.
    I tried "perl <absolute_path_to_the_script>/SendMail_WilyAlert.pl", but this complaints about "java.io.IOException: error=2, No such file or directory".
    So I'm not so sure where the problem is, becasue I use the right path and I can run it on EM itself too from ssh session.

    Thanks


  • 5.  RE: Introscope Alert Emails

    Posted 04-13-2011 12:08 PM
    If you're using the old method of running a shell action, you'll actually have to create a shell script to call perl.
    this cannot be done from the action.
    The instructions describe how to do this. If you're running 9.x, use the plugin i uploaded in the Document Library.

    -Hiko


  • 6.  RE: Introscope Alert Emails

    Posted 04-13-2011 12:49 PM
    Thank you Hiko for all your amazing support of this message board!

    Mary
    -_-


  • 7.  RE: Introscope Alert Emails

    Posted 04-13-2011 01:54 PM
    The shell script wrapper resolved it.
    Thanks


  • 8.  RE: Introscope Alert Emails

    Posted 04-20-2011 08:46 AM
    Hi Richard,
    Was your question answered? If so make sure you check the "Mark as Accepted Solution" box.
    Thanks!
    Mary