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  • 1.  Cannot see new Spectro server - Connection lost (CIF failure).

    Posted Jan 31, 2013 10:30 AM
    Afternoon All,

    I have an issue with a new Spectroserver we have installed.

    In the GUI, in the Administration menu => Landscapes.

    I get the following error in the Parent Connection Status - Connection Lost (CIF Failure)

    I can do the following:

    Telnet from Spectroserver to 1Click on 14001
    Telnet from SPectroserver to MLS 56063
    Traceroute from the Spectroserver to the MLS and the 1Click successfully
    Ping the Spectroserver from both the MLS and the 1Click


  • 2.  RE: Cannot see new Spectro server - Connection lost (CIF failure).

    Posted Jan 31, 2013 10:39 AM
    Did you update Host security on MLS?


  • 3.  RE: Cannot see new Spectro server - Connection lost (CIF failure).

    Posted Feb 04, 2013 02:25 PM

    saurabhbohra wrote:

    Did you update Host security on MLS?
    The new server is on both hostrc files, on the Spectroserver and on 1Click.

    The error message currently is Local permission denied. Ensure the parent landscape is in the .hostrc file for the local landscape.

    However, after a resync with master I get the same message as before.


  • 4.  RE: Cannot see new Spectro server - Connection lost (CIF failure).

    Posted Feb 07, 2013 11:19 AM
    Are you updating the host security using SCP or directly editing the file? - I have seen situation where when the file is modified using an word editor Spectrum (location service) sometimes does not pick it. It is safe to do it using SCP.

    I would try starting with no host security - from SCP - remove all SS machine names and add plus '+' sign.
    see if your communication starts happening.

    also verify on the distributed SS, in $SPECROOT/LS/.locrc file that the value of MAIN_LOCATION_HOST_NAME, is same as the MLS server.


  • 5.  RE: Cannot see new Spectro server - Connection lost (CIF failure).

    Broadcom Employee
    Posted Feb 10, 2013 10:47 PM
    Typically the cif error is related to network issue or latency. Are there any network troubles?


  • 6.  RE: Cannot see new Spectro server - Connection lost (CIF failure).

    Posted Feb 11, 2013 04:43 AM
    I had a similar problem and on my new servers, once i edited the .locrc and .hostrc, I 'Initiated to Legacy DB' and after that it worked for me. It's almost like this forced the 'spectrum' user from the MLS to be copied onto the new server, and then all was ok.

    Regards,

    Frank


  • 7.  RE: Cannot see new Spectro server - Connection lost (CIF failure).

    Posted Feb 18, 2013 08:34 AM
    Afternoon All,

    After following the above advice from the posts which wasnt successful.

    We found that opening port, 48879 solved the issue for us.