DX Application Performance Management

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What can APM tell me about customer transactions that call my web service?

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  • 1.  What can APM tell me about customer transactions that call my web service?

    Posted 09-11-2013 11:47 AM
    I'm working with a web service. The customer says their production transaction that included a call to the web service was slow. However, the log from the web service shows that the web service response time for that particular customer transaction was good. How can APM help us figure out where time was spent for this transaction? I'm stumped but this must be a very common requirement.


  • 2.  RE: What can APM tell me about customer transactions that call my web servi

    Posted 09-11-2013 11:51 AM
    "Slow" is a relative and subjective term. Just how "slow" was the transaction?


  • 3.  RE: What can APM tell me about customer transactions that call my web servi

    Posted 09-13-2013 08:14 AM
    you can measure your method in the webservice, and meassure the method in the server. So with that you can know where the time is going


  • 4.  Re: What can APM tell me about customer transactions that call my web service?
    Best Answer

    Posted 05-15-2015 05:27 PM

    Closing discussion.