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Fixes published on 22/06/2015(CALL SERVICE DESK FEATURE)

  • 1.  Fixes published on 22/06/2015(CALL SERVICE DESK FEATURE)

    Posted Jun 23, 2015 04:43 AM

    Hello All,

     

    The following ptf’s has been published:

     

    12.9

     

    WIN – T59M020 - RO82288

    LNX –  T59M021 – RO82289

    SOL –  T59M022 – RO82290

    AIX –  T59M023 – RO82291

     

     

    R12.9 :-

    RO82288- RO82291

     

    https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID={4BD6E37A-EE59-4C44-9170-A956804C607B}

     

    R12.9:

     

    WINDOWS:

    =========================================================

    WINDOWS-         CA Service Desk 12.9 /unicenter/USRD/nt/0000

    RO82288                T59M020 (CALL SERVICE DESK FEATURE)

     

     

     

    Linux:

    =========================================================

    LNX-                     CA Service Desk 12.9 /unicenter/USRD/unix/0000

    RO82289                T59M021 (CALL SERVICE DESK FEATURE)

     

     

     

    Solaris:

    =========================================================

    SUN-                     CA Service Desk 12.9 /unicenter/USRD/unix/0000

    RO82290                T59M022 (CALL SERVICE DESK FEATURE)

     

     

    AIX:

    =========================================================

    AIX-                        CA Service Desk 12.9 /unicenter/USRD/unix/0000

    RO82291                   T59M023 (CALL SERVICE DESK FEATURE)


    Please let me know if you have any doubts.


    Regards,

    Praneeth



  • 2.  Re: Fixes published on 22/06/2015(CALL SERVICE DESK FEATURE)

     
    Posted Jul 02, 2015 11:48 AM

    Thanks for sharing these with the community Praneeth!

    Praneeth Bhogi wrote:

     

    Hello All,

     

    The following ptf’s has been published:

     

    12.9

     

    WIN – T59M020 - RO82288

    LNX –  T59M021 – RO82289

    SOL –  T59M022 – RO82290

    AIX –  T59M023 – RO82291

     

     

    R12.9 :-

    RO82288- RO82291

     

    https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID={4BD6E37A-EE59-4C44-9170-A956804C607B}

     

    R12.9:

     

    WINDOWS:

    =========================================================

    WINDOWS-         CA Service Desk 12.9 /unicenter/USRD/nt/0000

    RO82288                T59M020 (CALL SERVICE DESK FEATURE)

     

     

     

    Linux:

    =========================================================

    LNX-                     CA Service Desk 12.9 /unicenter/USRD/unix/0000

    RO82289                T59M021 (CALL SERVICE DESK FEATURE)

     

     

     

    Solaris:

    =========================================================

    SUN-                     CA Service Desk 12.9 /unicenter/USRD/unix/0000

    RO82290                T59M022 (CALL SERVICE DESK FEATURE)

     

     

    AIX:

    =========================================================

    AIX-                        CA Service Desk 12.9 /unicenter/USRD/unix/0000

    RO82291                   T59M023 (CALL SERVICE DESK FEATURE)


    Please let me know if you have any doubts.


    Regards,

    Praneeth



  • 3.  Re: Fixes published on 22/06/2015(CALL SERVICE DESK FEATURE)

    Posted Jul 02, 2015 11:49 AM

    Thanks for sharing this, Praneeth.