What port does WebView use to communicate with the CA Behavior Analytics Server

[Anon Anon]

I just installed the CA APM Application Behavior Analytics Engine.   WebView shows an error that CA Analysis Server is currently unreachable.  Documentation does not specify what port to use to communicate to the Analysis server.   Need the port number that WebView uses to communicate with the Analysis server.

[Jose Javier Sanchez Martin]

Hi,

 

As per my understanding Webview uses port 8080 by default (introscope.webview.tcp.port=8080). The error "The CA Analysis Server is currently unreachable." seems to happen when the URL specified in Analytics.properties is wrong. Can you check if the URL is pointing to the correct host/port for CA Analysis server?

 

 

Thanks,

Jose

[Jose Javier Sanchez Martin]

Property you need to look at:

 

analytics.server.uri = http://<analysis-server-host-or-IP>:<port>/prelertApi/prelert.svc/

[Anon Anon]

I'm using port 49995.

[Jose Javier Sanchez Martin]

Open <EM_Home>/config/Analytics.properties file and update below property to use port 49995 and the host or ip of the CA Analysis server:

 

analytics.server.uri = http://<HERE the Analisys server Host or IP>:49995/prelertApi/prelert.svc/

 

Then restart the EM and check if the problem persists.

 

Thanks

Jose

[Anon Anon]

Did that and am getting the same message.

[Lynn Williams]

If the Analysis Server is running under Linux could this be a firewall problem i.e. port 49995 is blocked between the EM running WebView & the Analysis server?

https://support.ca.com/cadocs/0/CA%20Application%20Performance%20Management%209%206-ENU/Bookshelf_Files/HTML/APM--Application%20Behavior%20Analytics%20Guide/install_analysis_server.html

 

You can check with the telnet command from the EM i.e.

telnet analysis_server_host 49995

If it fails to get a connection then try running "iptables -F" on the Analysis Server to flush the firewall

 

Hope this helps

[Anon Anon]

Chris analysis server by default listens on port 8080(http) and 8443(https) for data requests, port 49995 is not correct.

Also it's EM which talks to the analysis server not Webview directly, Webview is simply interacting with EM to display the data.

Please change port to 8080 if URL specified is http or port 8443 if https and let us know if EM is still unable to talk to the Analysis Server.

For e.g analytics.server.uri = http://<analysis-server-host-or-IP>:8080/prelertApi/prelert.svc/

Note:It's important that there is no firewall or other configuration on Analysis Server box which would prevent EM from connecting to Analysis Server on above ports.

 

Regards,

Kulbir.

[Legacy User]

Here's the list of ports on ABA for your reference:

•

PostgreSQL port 5432

•

Java Remote Method Invocation port 1099

•

Apache Tomcat HTTP port 8080

•

Apache Tomcat HTTPS port 8443

•

Apache Tomcat shut down port 8005

•

Apache Log4J socket logging port 4560

•

Activity Manager port 49995

•

Engine port 49997

•

Rate Monitor port 49998

•

Evidence Gatherer port 50000

•

Time Series Feature Detector port 49996

•

Time Series Point Writer port 49999

 

you may also clear webview cache,

rm –rf [APM_DIR]/product/webview/configuration/org.eclipse.osgi

and restart the EM to see if that helps.