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Unable to upgrade Clarity when on SQL Server 2016 SP2-CU13, checkinstall fails on check-db-version.xml

  • 1.  Unable to upgrade Clarity when on SQL Server 2016 SP2-CU13, checkinstall fails on check-db-version.xml

    Posted Aug 19, 2020 11:38 AM
    ​Hello,

    Our DB  is on  SQL Server 2016 SP2, and we are trying to upgrade from 15.4 to 15.8 ( which is supported as per the Release Notes)
     
    Expected Results: To be able to upgrade successfully
    Actual Results: Upgrade fails on Checkinstall stage with error similar to:

    The database version could not be validated as a member of the supported versions. Current database info: Microsoft SQL Server 2016 (SP2-CU13) (KB4549825) - 13.0.5820.21 (X64) May 22 2020 07:24:35 Copyright (c) Microsoft Corporation Standard Edition (64-bit) on Windows Server 2012 R2 Standard 6.3 <X64> (Build 9600: ) (Hypervisor) . Check the checkinstall.log for connection errors. Refer to the Product Architecture Stack (PAS) for supported database versions.

    Any help will be appreciated.
    Many thanks in advance.
    Karim


  • 2.  RE: Unable to upgrade Clarity when on SQL Server 2016 SP2-CU13, checkinstall fails on check-db-version.xml
    Best Answer

    Posted Aug 19, 2020 02:29 PM
    Standard edition of MS SQL is not supported.