DX Unified Infrastructure Management

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  • 1.  Age Time Conflict

    Posted Jan 13, 2016 03:13 PM

    Hi all.

     

    I have an environment with one ALARMNOTIFIER application associated to one POLICE with 2 rules. The first rule send all alarms to my email with no age time and the second rule send email to a Ticket Management Tool with 30 minutes of age time. After one month I've discovered that the age time of second rule not works if the fist rule exists.

     

    There is a tech tip teaching how to use more than one rule with different age time https://communities.ca.com/thread/100953024?q=AGE%20TIME but it not works to me.

     

    Anyone faced the same problem before?

     

    Tks

     

     

    berhe04
    senfe01

    The