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CA PML SOLUTION NOTIFICATION - RI70099

  • 1.  CA PML SOLUTION NOTIFICATION - RI70099

    Broadcom Employee
    Posted May 14, 2014 08:41 AM

         Title: OVERSTATED VALUES IN CPU TIME ELEMENTS AFTER CIC6760               
        Product: MCIC                                                               
        Release: 12.8                                                               
          Opsys: OS                                                                 
     Solution #: 4                                                                  
                                                                                    
    https://support.ca.com/irj/portal/SolutionCDNResults?aparNo=RI70099&actionID=4  
                                                                                    
    Description:                                                                    
                 *****   Product Error Alert   *****                                
                                                                                    
    After application of CIC6760, first delivered in r12.8, the following           
    data elements in the following CA MICS files can have overstated                
    values when the input data is IBM CMF (SMF type 110) records:                   
                                                                                    
    IF YOU ARE PROCESSING PRE-CTS 5.1 DATA:                                         
                                                                                    
      CICS User Activity (CICCSU)                                                   
      CICS Application Unit Activity (CICCAU)                                       
                                                                                    
      CSUCPRTM, CAUCPRTM - Task CPU Real Time                                       
      CSUCPUNI, CAUCPUNI - Instructions Executed                                    
      CSUCPUTM, CAUCPUTM - Task CPU Time                                            
      CSUMXTRT, CAUMXTRT - Max Transaction CPU Time                                 
      CSUTCBTM, CAUTCBTM - TCB CPU Time                                             
      CSUXCSTM, CAUXCSTM - Task CPU Time Without zIIP/zAAP Eligible                 
      CSUXTSTM, CAUXTSTM - TCB CPU Time Without zIIP/zAAP Eligible                  
                                                                                    
      CICS System Activity (CICCSY)                                                 
                                                                                    
      CSYCPUNI - Instructions Executed                                              
      CSYCPUTM - CPU Time Consumed                                                  
      CSYTCBTM - Total CICS TCB CPU Time                                            
      CSYXCSTM - Task CPU Time Without zIIP/zAAP Eligible                           
      CSYXTSTM - TCB CPU Time Without zIIP/zAAP Eligible                            
                                                                                    
    IF YOU ARE PROCESSING CTS 5.1 (OR LATER) DATA:                                  
                                                                                    
      CICS User Activity (CICCSU)                                                   
      CICS Application Unit Activity (CICCAU)                                       
      CICS System Activity (CICCSY)                                                 
                                                                                    
      CSUNZZTM, CAUNZZTM, CSYNZZTM - Normalized zIIP/zAAP CPU Time                  
                                                                                    
    For all releases, these CPU time related data elements will only                
    be overstated if you have non-zero values for the following data                
    elements:                                                                       
                                                                                    
      fffMQSTM - XML System Services CPU Time                                       
      fffRLSTM - SRB CPU Time for RLS                                               
                                                                                    
      where fff is CSU, CAU, or CSY                                                 
                                                                                    
    At many sites, the fffMQSTM and fffRLSTM data elements consistently             
    have a value of zero. If these two data elements have a value of zero,          
    the problem of overstated CPU time values does not occur.                       
                                                                                    
    SYMPTOMS                                                                        
    The CPU time values listed above show higher than normal values after           
    CIC6760 is applied.  If chargeback algorithms use the listed data               
    elements, computed charges will show higher than normal values.                 
                                                                                    
    IMPACT                                                                          
    The most significant impact is overcharging for CPU usage. Reporting            
    and analysis of CICS CPU usage is also impacted.                                
                                                                                    
    This problem does not occur when the input data source is ASG-TMON              
    (TCE) records.                                                                  
                                                                                    
    CIRCUMVENTION                                                                   
    None.                                                                           
                                                                                    
    SOLUTION                                                                        
    Product Change:  CIC6796, is available upon request.  Please contact            
    Technical Support.                                                              
                                                                                    
    HYPER: YES                                                                      
                                                                                    
    DISTRIBUTION CODE: A (A=Available, I=Internal)                                  
                                                                                    
    PROBLEM RESOLUTION:                                                             
                                                                                    
     Note:  This Product Error Alert may be updated from time to time with          
            new information about the  problem and its resolution.  Please          
            review this  Product Error Alert  periodically to determine if          
            and when it has changed.                                                
                                                                                    
     Thank you for your continued support of CA and its products.  If you have any  
     questions about this Product Error Alert or any other questions about this     
     product, please contact your local CA Technical Support organization.          
                                                                                    
    PRODUCT(S) AFFECTED: CA MICS                                RELEASE 12.8