Cannot Register File License

[Thiago Alves]

Hello Guys,

My control center pass through Proxy Server to internet, and when I try to register my new license file, I get the following error message (Cannot register the specified license File. Connection error 60: Peers certificate inssuer has been marked as not trusted by user).

I can see that SMG has sucessful to connect in url register.brightmail.com on port 443.

My Network administrator has opened a exception in Gigamon device, but problem persister again.

Regards,

Thiago

[Steven R]

You can register a license through a proxy but the proxy server must allow certificate pass-through. In other words, the proxy cannot replace the certificate of the SMG with its own when it communicates with the licensing servers.

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Strategic Support Engineer
Broadcom
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[alexander-smg]

This is correct. Thanks.