Protection Engine for Network Attached Storage

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PE 7.0.2.4 with EMC CAVA v6.1 - no scan results displayed in console?

  • 1.  PE 7.0.2.4 with EMC CAVA v6.1 - no scan results displayed in console?

    Posted Oct 07, 2013 04:46 PM

    Quick config rundown:

    - EMC VNX5700 running a NAS cifs share

    - CAVA v 6.1 running on the NAS data mover

    - SPE 7.0.2.4 installed on Server 2008 R2

    - CEE/CAVA agent installed (6.1) on Server 2008 R2 box, using run as service account created specifically for NAS share viruschecker privileges

    Everything installed successfully, AV is running on the NAS and I can initiate full scans from the CLI connected to the NAS control station. The issue I run into is that I cannot get any scan statistics from within the SPE console, everything on the home page for "Activity Summary" displays a 0. When I look at the "Reports" tab I notice "Connections to Protection Engine: 20" and "Scan Errors: 15", everything else is displaying 0. The NAS is aware of the Scan Engine so I am kind of baffled as to what I could be missing here, why am I not seeing any scan information from within the Protection Engine console? What configuration items should I check?

    I have attached a screenshot of what I see in the SPE console as well as the output of the status of the virus checker on the NAS (CAVA) itself.

     

    Attachment(s)

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    Cava_VirusChk_status.txt   1 KB 1 version


  • 2.  RE: PE 7.0.2.4 with EMC CAVA v6.1 - no scan results displayed in console?

    Posted Jan 16, 2014 08:12 AM

    Hi,

    I guess SPE for NAS does not support EMC VNX.
    It seems that SPE only supports Isilon in EMC products.

    - Support Matrix for Partner Devices Certified with Symantec Protection Engine (SPE) for Network Attached Storage (NAS) 7.0.x
    http://www.symantec.com/business/support/index?page=content&id=HOWTO83461

    Regards,