Yes the following steps were followed to get
"dm-automic-wim.rmt.com refused to connect." I am using chrome Version 85.0.4183.121 (Official Build) (64-bit). Incognito mode also did not work. This is quite strange, your question about the browser version prompted me to try another browser. I tried Firefox and received a different error,
"Firefox Can't Open This Page
To protect your security, dm-automic-wim.rmt.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."
Opening the embedded page in a new window of course does not work. Using Edge I get the same error
"dm-automic-wim.rmt.com refused to connect." Finally I tried internet explorer and Boom! It worked! But it's internet explorer so it's slow.. Any suggestions?
I uploaded and removed an extension to chrome that disabled the Content-Security-Policy policy that was giving me the original browser error. Now I have 12 of theses warnings instead in chrome:
UC4WebUIWidgetset-0.js:5609 Resource interpreted as Document but transferred with MIME type text/javascript: "http://dm-automic-wim:8080/awi/APP/PUBLISHED/awi-notifications-manager-connector.js".
Firefox is giving me these errors:
Some cookies are misusing the recommended "SameSite" attribute
Cookie "ASP.NET_SessionId" has been rejected because it is in a cross-site context and its "SameSite" is "Lax" or "Strict".
Could this be because we are using http with CDA instead of https? The documentation specifies that http will work
Original Message:
Sent: 10-06-2020 05:10 AM
From: Michael Dolinek
Subject: Release Automation Tab Stuck Loading, No Errors
Hi @Dillon McMahon
do I understand you correctly that you perform the following steps to get the error "dm-automic-wim.rmt.com refused to connect."
- open the browser
- enter the URL http://DM-AUTOMIC-WIM.rmt.com:80/cda_url
- the request is re-routed to http://dm-automic-wim.rmt.com:8080/awi/
- enter valid user credentials (client is setup for Release Manager, user is setup in Release Manager, user has sufficient permissions to use/access)
- AWI loads
- switching to Release Manager perspective
- Release Manager perspective shows the error message "dm-automic-wim.rmt.com refused to connect."
Questions:
------------------------------
Engineering Program Manager
Broadcom
Original Message:
Sent: 10-02-2020 11:46 AM
From: Dillon McMahon
Subject: Release Automation Tab Stuck Loading, No Errors
@Michael Dolinek, I changed localhost to FQND which removed the browser error. Now all that remains in the browser is the warning:
Current permission status: deniedAWINotificationsManager.denied_permission_cb @ awi-notifications-manager.js:16I can connect to the AE rest endpoint from a browser on the same machine and different machines from the url/port specificed in the inetpub/WebUI configuration files. Even when the firewall is off the error persists. No https is used. As of before the changes you mentioned, the release automation portal, in the release automation tab, started displaying "dm-automic-wim.rmt.com refused to connect." instead of just continuously loading. Any other thoughts?
Original Message:
Sent: 10-02-2020 04:18 AM
From: Michael Dolinek
Subject: Release Automation Tab Stuck Loading, No Errors
Hi @Dillon McMahon
it looks like there 2 errors
- According to your browser log it still try to access or load data from http://localhost which is blocked due to the build in browser security settings. Please check all the configuration settings and use also FQND to access the UI with your browser.
Are there any anti virus solution or load balance in place that "change" the URL? - The log entries from Release Manager-server you post, shows that the server can not connect to AE's REST-endpoint. Please check AE's and Release Manager's configuration (URL, port,....)
Is there a firewall or load balancer or... in between that connection?
Is AE's REST-service started?
Does the name of the REST-endpoint match the machine name specified in the certificate (if HTTPS is used)?
Is the used certificate/public key also properly installed on the server where Release Manager runs? Are there any errors in IIS or Windows logs or events?
------------------------------
Engineering Program Manager
Broadcom
Original Message:
Sent: 09-30-2020 12:53 PM
From: Dillon McMahon
Subject: Release Automation Tab Stuck Loading, No Errors
Hi @Michael Dolinek thanks for the reply!
Here's the url from connection.properties: url=http://DM-AUTOMIC-WIM.rmt.com:80/cda_url
this url brings us to http://dm-automic-wim.rmt.com:8080/awi/
Yes, the latest offerings are installed and I have looked at the troubleshooting guide.
This error appears in the browser console:
Refused to frame 'http://localhost/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' dm-automic-wim.rmt.com:8080".
Here's some information from the WebUI logs where the error occurred, including UC4Deployment.ECCURL and UC4Deployment.CallbackUrl information:
<!--____________________ External Deployment Calendar ____________________--> <DeploymentCalendars></DeploymentCalendars></Customer>CustomerAppSettings section: Database.Type=MSSQL ReportDatabase.Type=MSSQL UC4Deployment.ECCURL=http://DM-AUTOMIC-WIM.rmt.com:8080/awi UC4Deployment.CallbackUrl=http://DM-AUTOMIC-WIM.rmt.com:80/cda_url InternalAuthentication=enabled AutomationEngine.Timeout=300 AutomationEngine.TraceLevel=0 Configuration.RefreshCycleInSeconds=600Connections:Connection - Name: AUTOMIC; System: AUTOMIC; CP: DM-AUTOMIC-WIM:2217 System - User: 200/CDAADM/AUTOMIC; Client: 200. Queue trigger - Agent: WIN01; Login: LOGIN.WIN01. Connection strings: MainDatabase:Data Source=DM-AUTOMIC-WIM,49850;Initial Catalog=CDA;User ID=AutomicUserCDA;Password=***** DB Versions: 1002201912181; 1000201908301; 1000201905311; 1000201905271; 1000201905171; 1000201905061; 1000201902181; 1000201812251; 1000201812191; 1000201812061; 1000201811191; 1000201810251; 1000201810111; 1000201810091; 1000201809211; 1000201807041; 904201908231; 904201908201; 903201904261; 902201901111; 901201809181; 901201807091; 900201806161; 900201803192; 900201803191; 900201803071; 900201803011; 900201802131; 900201802021; 900201801261; 900201801221; 900201801111; 900201712291; 900201712061; 900201712041; 900201711231; 900201711211; 900201711171; 900201711131; 900201711101; 803201806041; 802201804191; 800201709121; 800201709081; 800201708231; 800201708171; 800201708161; 800201708141; 800201708011; 800201707251; 800201707201; 800201707191; 800201707181; 800201707131; 800201707121; 800201707111; 800201707103; 800201707051; 800201707033; 800201707032; 800201707031; 800201706282; 800201706281; 800201706231; 800201706151; 800201706121; 800201705311; 800201705251; 800201705191; 800201705181; 800201705151; 800201705031; 800201704241; 800201704131; 800201704051; 800201704031; 800201703281; 800201703272; 800201703271; 800201703231; 800201703223; 800201703201; 800201703161; 800201703132; 800201703131; 800201703082; 800201703081; 800201703071; 800201703031; 800201702271; 800201702211; 800201702179; 800201702171; 800201702161; 800201702152; 800201702151; 800201701111; 800201701051; 800201612073; 800201611301; 800201611231; 710201610116; 710201610101; 710201609293; 710201609212; 710201609201; 710201609191; 704201712251; 701201701021; 700201609212; 700201607131; 700201607011; 603201607151; 600201503161; 514201511181; 511201502112; 511201502111; 299201410232; 299201410121; 244201406261; 244201406241; 244201406162; 244201406161; 241201404271; 241201404181; 230201402141; 229201312031; 229201311281; 229201311051; 228201310251; 228201310241; 226201310101; 226201309271; 225201309051; 224201308261; 224201308195; 224201308194; 224201308193; 224201308192; 224201308191; 223201308201; 223201306301; 223201306271; 223201306131; 223201306061; 222201305221; 222201305211; 222201305172; 222201305171; 222201305151; 222201305141; 222201305091; 222201305061; 222201305031; 221201304171; 221201304121; 220201303291; 220201303211; 220201303151; 220201303142; 220201303141; 220201303121; 220201303081; 220201303048; 220201302286; 220201302285; 220201302284; 220201302283; 220201302271; 220201302261; 219201302251; 219201301282; 219201301281; 219201301241; 219201301221; 218201301171; 218201301161; 218201301081; 218201301031; 218201301011; 218201212281; 217201212193; 217201212192; 217201212191; 217201212141; 217201212131; 217201212123; 217201212122; 217201212121; 217201212111; 216201212061; 216201211281; 216201211271; 216201211231; 216201211211; 216201211165; 216201211161; 216201211143; 216201211142; 216201211141; 216201211133; 216201211132; 216201211131; 216201211122; 216201211121; 216201211081; 214201208271; 214201208161; 214201208151 ReportDatabase:Data Source=DM-AUTOMIC-WIM,49850;Initial Catalog=CDA;User ID=AutomicUserCDA;Password=*****2020-09-30 09:27:19,068 [169] INFO operationLog - .NET Framework version: 4.7.2 or later2020-09-30 09:27:19,070 [169] INFO operationLog - ----------------------------SYSTEM STARTED----------------------------2020-09-30 09:27:23,986 [169] INFO RM.AE.CustomTypeSyncService - CustomTypeSyncService created2020-09-30 09:27:23,986 [169] INFO RM.AE.CustomTypeSyncService - CustomTypeSyncService initialized, refreshPeriod = 00:01:002020-09-30 09:27:24,162 [169] INFO RM.CM.AUTOMIC.200.CDAADM.AUTOMIC - Connection store for user AUTOMIC/200/CDAADM/AUTOMIC has been created.2020-09-30 09:27:26,420 [169] INFO SYSTEM - System: AUTOMIC, AE REST URL: http://DM-AUTOMIC-WIM:80882020-09-30 09:27:26,420 [169] INFO SYSTEM - BOND REST URL: http://DM-AUTOMIC-WIM.rmt.com:80/cda_url/api/data/v12020-09-30 09:27:26,426 [169] INFO SYSTEM - BOND URL with FQDN: http://DM-AUTOMIC-WIM.rmt.com:80/cda_url2020-09-30 09:27:29,156 [242(AUTOMIC/200)] INFO RM.AdminConnect - Ping: Keeping background connection 200/CDAADM/AUTOMIC alive2020-09-30 09:27:29,216 [242(AUTOMIC/200)] WARN StaticVaraGetter - Could not get values from vara object PCK.AUTOMIC_PROVISIONING.PRV.PROVISIONING_REGISTRY from AE. Object PCK.AUTOMIC_PROVISIONING.PRV.PROVISIONING_REGISTRY is missing or invalid2020-09-30 09:27:29,285 [242(AUTOMIC/200)] ERROR RM.PeriodicTasks - Error processing periodic task 'DeletedObjectRemover'System.NullReferenceException: Container not set. at Ventum.Bond2.Common.IoCManager.get_Container() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\Common\IoCManager.cs:line 21 at Ventum.Bond2.Common.IoCManager.Resolve[T]() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\Common\IoCManager.cs:line 42 at Ventum.Bond2.Hibernate.ThreadLocalSessionContext.SessionsHolder.GetOrCreate() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\ThreadLocalSessionContext.cs:line 91 at Ventum.Common.RmContext.BondContext.GetValue[T](Object key) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Common\Common\RmContext.cs:line 220 at Ventum.Common.RmContext.Get[T](Object key) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Common\Common\RmContext.cs:line 53 at Ventum.Bond2.Hibernate.ThreadLocalSessionContext.CurrentSession() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\ThreadLocalSessionContext.cs:line 48 at Ventum.Bond2.Hibernate.SessionManager.OpenTransactionScope(Nullable`1 isolationLevel) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\SessionManager.cs:line 40 at Ventum.Bond2.LoadBalancing.PeriodicRoutines.DeletedObjectRemover.GetAllDeletedObjectsId() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\LoadBalancing\PeriodicRoutines\DeletedObjectRemover.cs:line 81 at Ventum.Bond2.LoadBalancing.PeriodicRoutines.DeletedObjectRemover.ExecuteImpl() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\LoadBalancing\PeriodicRoutines\DeletedObjectRemover.cs:line 38 at Ventum.Bond2.LoadBalancing.AbstractPeriodicTask.DoExecute() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\LoadBalancing\AbstractPeriodicTask.cs:line 592020-09-30 09:27:29,285 [266-Process job queue(AUTOMIC/200)] ERROR RM.Context - Unhandled exception while executing delegate.System.NullReferenceException: Container not set. at Ventum.Bond2.Common.IoCManager.get_Container() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\Common\IoCManager.cs:line 21 at Ventum.Bond2.Common.IoCManager.Resolve[T]() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\Common\IoCManager.cs:line 42 at Ventum.Bond2.Hibernate.ThreadLocalSessionContext.SessionsHolder.GetOrCreate() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\ThreadLocalSessionContext.cs:line 91 at Ventum.Common.RmContext.BondContext.GetValue[T](Object key) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Common\Common\RmContext.cs:line 220 at Ventum.Common.RmContext.Get[T](Object key) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Common\Common\RmContext.cs:line 53 at Ventum.Bond2.Hibernate.ThreadLocalSessionContext.CurrentSession() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\ThreadLocalSessionContext.cs:line 48 at Ventum.Bond2.Hibernate.SessionManager.OpenTransactionScope(Nullable`1 isolationLevel) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\SessionManager.cs:line 40 at Ventum.Bond2.LoadBalancing.TaskExecutors.BackgroundJobLoader.LoadNextBatch() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\LoadBalancing\TaskExecutors\BackgroundJobLoader.cs:line 46 at Ventum.Bond2.LoadBalancing.TaskExecutors.BackgroundJobLoader.<GetJobsId>d__8.MoveNext() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\LoadBalancing\TaskExecutors\BackgroundJobLoader.cs:line 39 at Ventum.Bond2.LoadBalancing.TaskExecutors.JobMasterProcessor.ScanQueue() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\LoadBalancing\TaskExecutors\JobMasterProcessor.cs:line 107 at Ventum.Common.RmContext.ExecuteAction(Action action, IEnumerable`1 originalStore, String name, Int32 originalThreadId) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Common\Common\RmContext.cs:line 1332020-09-30 09:27:29,518 [242(AUTOMIC/200)] ERROR RM.PeriodicTasks - Error processing periodic task 'ReportActivator'System.NullReferenceException: Container not set. at Ventum.Bond2.Common.IoCManager.get_Container() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\Common\IoCManager.cs:line 21 at Ventum.Bond2.Common.IoCManager.Resolve[T]() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\Common\IoCManager.cs:line 42 at Ventum.Bond2.Hibernate.ThreadLocalSessionContext.SessionsHolder.GetOrCreate() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\ThreadLocalSessionContext.cs:line 91 at Ventum.Common.RmContext.BondContext.GetValue[T](Object key) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Common\Common\RmContext.cs:line 220 at Ventum.Common.RmContext.Get[T](Object key) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Common\Common\RmContext.cs:line 53 at Ventum.Bond2.Hibernate.ThreadLocalSessionContext.CurrentSession() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\ThreadLocalSessionContext.cs:line 48 at Ventum.Bond2.Services.ChangeLogging.Impl.ReportService.ScanForReportChanges() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Services.ChangeLogging.Impl\ReportService.cs:line 247 at Ventum.Bond2.LoadBalancing.PeriodicRoutines.ReportChangeScanner.ExecuteImpl() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\LoadBalancing\PeriodicRoutines\ReportChangeScanner.cs:line 16 at Ventum.Bond2.LoadBalancing.AbstractPeriodicTask.DoExecute() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\LoadBalancing\AbstractPeriodicTask.cs:line 592020-09-30 09:27:29,520 [242(AUTOMIC/200)] ERROR RM.PeriodicTasks - Error processing periodic task 'PerformanceBackgroundService'System.NullReferenceException: Container not set. at Ventum.Bond2.Common.IoCManager.get_Container() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\Common\IoCManager.cs:line 21 at Ventum.Bond2.Common.IoCManager.Resolve[T]() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\Common\IoCManager.cs:line 42 at Ventum.Bond2.Hibernate.ThreadLocalSessionContext.SessionsHolder.GetOrCreate() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\ThreadLocalSessionContext.cs:line 91 at Ventum.Common.RmContext.BondContext.GetValue[T](Object key) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Common\Common\RmContext.cs:line 220 at Ventum.Common.RmContext.Get[T](Object key) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Common\Common\RmContext.cs:line 53 at Ventum.Bond2.Hibernate.ThreadLocalSessionContext.CurrentSession() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\ThreadLocalSessionContext.cs:line 48 at Ventum.Bond2.Hibernate.SessionManager.OpenTransactionScope(Nullable`1 isolationLevel) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Hibernate\SessionManager.cs:line 40 at Ventum.PerformanceMonitor.DatabaseAdapter.Cleanup() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.PerfomanceMonitor\DatabaseAdapter.cs:line 59 at Ventum.Bond2.LoadBalancing.AbstractPeriodicTask.DoExecute() in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Infrastructure\LoadBalancing\AbstractPeriodicTask.cs:line 592020-09-30 09:27:31,488 [169] WARN Ventum.Bond2.Services.Search.Impl.GatewayFactory - Unable to start search module. Restart scheduled in 1 minute.Ventum.Bond2.Services.Search.SearchServiceUnavailableException: Automic.Ara.FullTextSearch.exe failed to start after 5 seconds. Search will not be available. at Ventum.Bond2.Services.Search.Impl.SearchGatewayChannelFactory..ctor(ISupportServiceHost host, String directory, Action notifyFailure) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Services.Search.Impl\SearchGatewayChannelFactory.cs:line 70 at Ventum.Bond2.Services.Search.Impl.GatewayFactory.TryCreateChannelFactory(Object state) in C:\BuildAgent\work\bondrelease\10.0.3\Projects\Ventum.Bond2.Services.Impl\Services.Search.Impl\GatewayFactory.cs:line 50
Original Message:
Sent: 09-30-2020 03:50 AM
From: Michael Dolinek
Subject: Release Automation Tab Stuck Loading, No Errors
Hi @Dillon McMahon
some questions:
------------------------------
Engineering Program Manager
Broadcom
Original Message:
Sent: 09-29-2020 12:55 PM
From: Dillon McMahon
Subject: Release Automation Tab Stuck Loading, No Errors
We recently finished installing CDA without any errors. We went through all the steps again to see if we missed anything but we can't seem to figure it out. Our Release Automation tab is stuck loading on this screen. Any ideas?