AutoSys Workload Automation

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 Error: E121000 Email template - Value is required

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Corrie Kantowski's profile image
Corrie Kantowski posted Jan 18, 2022 11:08 AM
I understand that the use of notification Email templates is optional, however I get "Error: E121000 Email template - Value is required" when trying to enable Notification services for a job. I have the Notification, Default email address, Alarm types and Message fields populated. Not sure why a template is required. Could you please help me with this?
Suresh Sharma's profile image
Broadcom Employee Suresh Sharma posted Jan 19, 2022 05:49 AM  Best Answer
Email template field is required to send a notification based on "Alarm type". For Alarm type notification template should be used instead of message. 

Please refer to note section on the link
https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/autosys-workload-automation/12-0-01/reference/ae-job-information-language/jil-job-definitions/notification-alarm-types-attribute-specify-the-alarm-for-which-to-send-the-email-notification.html
Jeff Goodall's profile image
Jeff Goodall posted Jan 18, 2022 11:22 AM
I'm not sure on this, my experience is that either a template OR message is required, and can't use both. You have Message completed so it should not require a template.
I have many jobs configured like yours with only email address and message (and others which use template instead), and do not see that error.