Dear Community User,
We are pleased to announce the availability of CA Service Management 14.1 Cumulative Patch 4 Roll-up #1 (14.1.04.1). This cumulative patch is delivered for CA Service Desk Manager 14.1.04, CA Service Catalog 14.1.04, and CA Asset Portfolio Management 14.1.04.
We recommend upgrading your CA Service Management implementation to the latest release to take advantage of all current features and improvements. If you are unable to upgrade to the latest release, CA has made a patch available for CA Service Management 14.1.04. Customers with CA Service Management 14.1.04 should install this patch if you are interested in obtaining resolutions to the issues identified in the Release Information section of the wiki as well as to receive future fixes as detailed in the Defect Resolution Process.
This update includes several fixes for CA Service Desk Manager, CA Service Catalog, CA IT Asset Manager (Asset Portfolio Management), Unified Self-Service, and xFlow. We encourage you to visit CA Service Management documentation wiki to review the fixes included in this patch and how to implement the update.
You can download your copy of CA Service Management 14.1 Cumulative Patch 4 Roll-up #1 (14.1.04.1) from CA Support Online - CA Service Management Solutions & Patches.
Need More Help?
CA Support Lifecycle Policy: https://support.ca.com/irj/portal/capolicies.