CA Service Management

CA Service Management wins Silver for Pink Elephant's 2016 ITSM Innovation of the Year

By Allen_Houpt posted 02-21-2017 02:06 PM



Today, CA Service Management's xFlow user experience received the Silver Medal for the prestigious Pink Elephant 2016 ITSM Innovation of the Year award. The honor was presented to CA Technologies at the Pink Elephant Conference in Las Vegas. Per Pink, "This award recognizes a product or service developed by an IT services vendor that has taken an innovative approach to address a specific business problem or opportunity." CA Service Management was well represented at the award ceremony and show; we were a Gold Sponsor with a large booth and session slot.


Adam Henrich of CA was there to receive the award on the main stage where they played a video of xFlow before presenting the award. Since its release in June 2016, CASM's xFlow user experience for support analysts has received positive recognition from industry analysts, customers and now this prestigious award. For those of you who saw our recent Community webcast detailing the CASM Vision and Roadmap (view recording), you know there is more to come as we bring differentiation and innovation to a market many considered to be commoditized.

1 view


05-03-2017 11:23 AM

Congrats everyone !!! great job!!!

03-08-2017 05:35 PM

Congratulation guys!

Good job everyone 

02-23-2017 11:14 PM

I may be working for the company, but this is great news.


I'm really happy to see this feature garner the credit it deserves. 


Good job everyone.




P.S. The xFlow flyer (quick read) is here.

02-22-2017 02:22 AM


Hope that will motivate the team to continue the efforts in that direction


02-21-2017 07:27 PM

BIG congrats to the entire team for bringing a silver home!

02-21-2017 06:15 PM

Great News! Thank for sharing this with the community Allen!

CA Service Management wins Silver for Pink Elephant's 2016 ITSM Innovation of the Year