Clarity Service Management

General Availability of CA Service Management 17.1

By Raghuveer.Agarwal posted 02-26-2018 09:41 AM


Dear Community Members,


We are pleased to announce the General Availability of CA Service Management 17.1. The Feature Walk-through provides a quick overview of CA Service Management 17.1. You can also review the Release Notes for a summary of all the new features and enhancements. This release also includes several bug fixes and security improvements.

The product documentation for other supported non-English languages is expected to be published on March 23, 2018. We encourage you to take advantage of the collaborative features of DocOps.

1 comment


02-28-2018 03:11 PM

As a result of continuous improvements to the CA Service Management product installer, and with the recent GA announcement of release 17.1, we have removed 17.0 from the product downloads.

In the event that you need the 17.0 image to build an additional or rebuild an existing server, please contact CA Customer Care online at where you can submit an online request. You can also call CA Customer Care at +1-800-225-5224 in North America or see for the local number in your country.