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Meet CA Support Manager: Dan Smalley

By Rachel_Macik posted Jul 16, 2015 09:05 PM


Daniel Smalley Facebook.jpgDan Smalley has been with CA for over 15 years and is currently managing a team of Support Engineers in North Ryde, NSW Australia.


"I started as a Support Engineer at CA Technologies 15 years ago supporting Autosys and then Unicenter NSM. After 7 years as an Engineer I grabbed an opportunity to make a difference as a Manager."


One of the biggest changes he's noticed over the years is the multiple channels in which engineers are delivering support. CA Support teams offer Communities, Chat, Social Media, Online ticketing, and of course telephone support to help our clients. If you're ever looking for ways to contact us for either #technicalsupport or #customercare, this is a great place to start: Customer Assistance - CA Technologies


SydneyVictory.jpgOutside of work, Dan is a a fan of soccer (excuse me... Football!).


"I enjoy playing football whenever I can. I enjoy watching my kids play and I coach a team as well. I support the Wanderers our local A-League team here in Sydney Australia."