Network operations centers (NOCs) play a critical role in any organization’s operational and business continuity. To meet their vital charters, NOC teams must constantly strive to maintain uninterrupted network availability and to minimize the business impact of network issues.
Within the NOC, effective collaboration is essential for quick troubleshooting and resolution of network issues. Today, with chat and instant messaging solutions, this collaboration can happen in real time between departments, vendors, customers, and team members.
https://academy.broadcom.com/blog/network-operations/network-monitoring/3-steps-to-get-dx-netops-events-in-slack-and-google-chat?interests=dx-netops,appneta