Security Service Platform Fail to deploy

[Giovanni Dominoni]

Hello,

I'm trying to deploy the SSP 5.0 instances in order to finally test this additional set of tools on a lab test environment, and if it works fine do it also in production.

The current issue that I've is after the pre-check, so during the installation of the actual vms where the solution is running.
The step is the workload cluster:

Running 9/17 tasks: [Create workload cluster] Nodes status: 0/3 running [nsx-dev-ssp-km7q4 Provisioned, nsx-dev-ssp-md-0-n8c6r-lh729 Pending, nsx-dev-ssp-md-0-n8c6r-xb2gj Pending, ]

it stays like this for a lot, after reaching a timeout issue:

the current network topology is:
ssp installer running on the same network of vcenter and nsx
ssp running in nsx overlay segment that doesn't have any block in the firewall in between vcenter/nsx network to ssp network.

Failed 9/17 tasks: [Create workload cluster] Timed out while waiting for all Kubernetes nodes to reach the 'Ready' state. Ensure the nodes are correctly configured, and there are no underlying issues. Check the logs for more details. Nodes status: 0/3 running [nsx-dev-ssp-km7q4 Provisioned, nsx-dev-ssp-md-0-n8c6r-lh729 Pending, nsx-dev-ssp-md-0-n8c6r-xb2gj Pending, ]

[Madhukar Krishnarao]

Hello Giovanni, would it be possible to send us the SSPI support bundle please. If attaching it on this forum is not possible, please do open a support ticket and attach the bundle.

[Giovanni Dominoni]

seems the main issue was the missing port opened on the firewall between the installer and the ssp node networks.
Port 6443 for sure from node to installer and also 9092 from nsx, hosts and so on... So I went through by checking the drops with a firewall colleagues.

[sdebarros]

Hello. Curios if you had this resolved. I am running into the same issue.. However mine shows that the controller VM is running and the worker nodes have failed..  I noticed your image still has the status in progress, wait for it to time out and see if the Controller node is running.